Lead Operator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Clinic Lead Operator - Neko Health
Hiring manager: Clinic Area Manager
Location: Neko Health London United Kingdom.
Hours: Full-time five days per week 4 days on management activity this will be in the clinic 1 day on service provision.
Salary: To be discussed in interviews
Please submit your interest in the job with a brief email detailing your experience and why you would be a good fit to
Key Management Responsibilities:
- Line management of clinic operators
- Performing regular 121s and sit ins with clinic operators
- Recruitment of clinic staff
- Cascading and implementing changes to practice
- Ensuring compliance with Clinical SOPs and protocols
- Monitoring KPIs
- Overseeing incident reporting and risk management
- Reviewing the quality of medical care provided
- Providing feedback to operators on the quality of their medical care
- Monitoring and feeding back on rebooking rate and customer satisfaction
- Manage operator staffing to ensure 100% uptime
- Work closely with the Clinical Site Manager to run the clinic
Key Service Provision Responsibilities:
- Conduct thorough Neko Health scan on members
- Provide world class hospitality care when engaging with members
- Demonstrate precise phlebotomy skills
- Work calmly under pressure when encountering tech issues
- Pay high attention to hygiene and cleanliness
- Ensure inventory stock is maintained at an appropriate level
- Contribute to clinical quality improvement activity
- Collaborate with teams across Neko to develop and improve our technology
- To work flexibility and to adapt and update your skills as the role requires
Qualifications:
- Nursing of Biomedical Science degree
- Significant experience working independently as a nurse
- Strong understanding of health screening and diagnostic procedures
- Excellent communication and interpersonal skills
- Commitment to evidence-based practice and continuous learning
- Prior team management experience is a plus
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
