Experience Automotive Service Manager (Roanoke area)
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Job Location:
Roanoke, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Berglund Automotiveis looking for an Experienced Service Managerthat provides leadership to the team through continuous support training and development as well as ensuring that customers receive high-quality maintenance and repair services.
Job Summary:
As a Service Manager you will be responsible for overseeing the service and maintenance operations for the dealership.
Compensation and Benefits:
- Highly competitive pay plan withdepartment performance bonuses Earn $100K designed for experienced Service Managers.
- Performance incentives and manufacturer rewards tied to CSI and fixed ops results.
- Clear career growth path within a well-established multi-brand dealer group.
- Paid time off & paid holidays starting sooner than most groups.
- Comprehensive benefits package including medical dental vision life and disability insurance.
- 401(k) Retirement Plan to help you plan for the future.
- Employee discounts on vehicles parts and service across multiple brands.
- Ongoing factory training & leadership development support to keep you at the top of your field.
- Relocation assistance available for the right candidate.
Key Responsibilities:
- Manage a team of service technicians and service advisors including hiring training and evaluating employees.
- Ensure that customers receive prompt courteous and effective service by providing concierge support to build a positive relationship with customers.
- Oversee the quality and accuracy of repair and maintenance work.
- Handling conflicts that may arise within the service department and addressing customer complaints in a professional and effective manner.
- Distribute work between technicians.
- Prioritize required services.
Qualifications:
- Previous service manager experience in automotive dealershipservice department.
- Knowledge of automotive systems diagnostics and repair procedures
- Knowledge of CDK preferred
- Computer skills including knowledge of automotive service management software.
- Experience managing and motivating a team in a positive manner.
- Ability to build and maintain effective relationships with customers and vendors.
- Organized and detail oriented.
- Valid drivers license with a good driving record.
Berglund Automotive is an equal opportunity employer and we encourage candidates from all backgrounds to apply.
Required Experience:
Manager
Key Skills
- Sales Experience
- Mechanic Experience
- Customer Service
- Dealership Experience
- GM Vehicles
- Management Experience
- Upselling
- Auto Service Management
- Automotive Repair
- Computer Literacy
- Leadership Experience
- Automotive Service
About Company
Description of the role: The Service Manager at Berglund Luxury Roanoke specializes in imports and is responsible for overseeing the service department and ensu...
