Senior Associate - Incident Management Specialist
Senior Associate - Incident Management Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a self-starter with an unshakably positive attitude to collaborate and deliver outstanding work in a highly evolving and ambiguous environment. You will join an ambitious team that is redefining how we approach incident management. JPMorgan Chase is hiring a Senior Associate to support the Incident Management Team within JPMCs Consumer & Community Banking division.
As a Senior Associate on the Incident Management Team you will play a pivotal role in managing partner facing incidents to resolution. No two days will be the same as you work at the intersection of technology and operations addressing some of the most critical issues impacting our partners. You will work closely with expert teams shaping conversations around incident response strategies and emerging best practices. This role offers a dynamic and fast-paced environment where your strong collaboration self-motivation and communication skills will be highly valued.
- Support execution of multi-disciplinary strategic integrated communications efforts to drive incident management priorities
- Build perspectives through research analysis and intuition on incident trends and response strategies
- Manage coordinated incident response across multi-disciplinary teams
- 2 years of experience working in a fast-paced dynamic matrixed environment
- Excellent written and verbal communications skills
- Knowledge of and/or passion for incident management
- Strong project management and organizational skills (ability to manage multiple high-priority initiatives concurrently)
- Self-starter able to work independently and drive deliverables
- Build relationships across all levels of the organization
- Results-oriented intellectually curious with attention to detail and a bias towards action
- Ability to interview subject matter experts compile large amounts of information and communicate research to senior leadership in multiple formats
Required Experience:
Senior IC
Employment Type
Full-Time
