Social Services Specialist 1 - 048514
Social Services Specialist 1 - 048514
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Salary Not Disclosed
1 Vacancy
Job Description
Purpose/Description
Under the direction and guidance of the Department Manager the Social Services Specialist 1is responsible for counseling veterans or their families for the purpose of obtaining benefits qualifying for emergency relief burial reimbursement or providing information and referrals to other associated agencies.
Responsibilities
Required Tasks
- Interview Veterans/spouses/family members and perform needs assessment to determine eligibility for assistance/benefits.
- Administer Financial Budget Analysis
- Prepare statements of facts findings of facts and statements of issues in controversial cases involving novel situations or establishment of precedents and policies.
- Counsel with veterans their caregivers or family members to evaluate medical reports supporting information and other evidence submitted to support claims for emergency relief.
- Investigate review and recommend approvals and disapprovals of cases qualifying under the Soldiers & Sailors Relief Fund The Michigan Veterans Trust Fund and other support agencies.
- Maintain accurate and confidential Client Files.
- Prepare and document information pertaining to appeals for the County State and Federal Statutes.
- Operate the Veterans Access Database the Burial Access Database the Wayne County Website and various other websites to compile information and or submit information on behalf of the Veteran and or the Veterans Family.
- Advise participants of the programs policies and procedures.
- Act as a liaison/advocate to participate by providing information concerning program resources as needed.
- Maintain/update participant records.
- Drive the Mobile Office van to various locations throughout Wayne County as needed.
- Perform duties as assigned.
Qualifications
Educational and Experience Requirements
This position is open only to current Wayne County employees who have Regular Status and have:
- An Associate Degree from a recognized college; AND
- A valid drivers license with a safe driving record; AND
At least one year of experience with responsibilities in either A or B below:
A. Interpreting policies providing social service counseling and assistance to veterans/special classes of people conducting investigations and making referrals involving human services problems and complaints; OR
B. Investigating enforcing monitoring adherence to Federal State and/or local laws and regulations as they apply to social services mental health providers/delivery systems.
Duties must have included interviews and writing reports.
Types of Assessments
A Personal Qualifications Assessment worth 95%will be administered including interpersonal skills such as decision-making judgment communication and ability to work with others and establish professional relationships.
Experience and Training will be worth 5% and will be evaluated using information submitted with the application.
Applicants must comply with the provisions of their union contract regarding career demotions and career shifts. Applications from AFSCME employees who have regular status in this class (and are employed in this class) will not be accepted.
PURPOSE
To establish a promotional eligible list from which to fill Departmental and County-Wide vacancies. Certifications made for the purpose of filling positions which at the time of certification are filled by persons having provisional promotions will be governed by the provisions of Section 6 (e) of Rule 8 of the Rules of the Department of Personnel/Human Resources. The eligible list will remain in effect for one (1) year.
GENERAL INFORMATION
The application may be used both for determining admission to the examination and for rating experience and training. Section 5 (b) of Rule 6 of the Rules of the Department of Personnel/Human Resources provides that persons denied permission to compete in an examination may make a written appeal to the Wayne County Civil Service Commission for a final decision within twenty (20) days following the mailing of such notification stating the basis on which it is felt that their application should be accordance with the provisions of the collective bargaining agreements appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
Accommodations:
If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact the Wayne County Department of Personnel/Human Resources at or via email at Hearing or speech impaired persons using TDDs or similar devices may contact the Michigan Relay Center toll free at or 711 to communicate directly with the Department of Personnel/Human Resources during regular working hours.
Appeal Process: Under the Rules of the Department of Personnel/Human Resources (Rule 6 Section 12 and 13) requests to review examinations must be made in writing within twenty (20) days after the mailing of the notice of results. Appeals concerning the ratings must be made in writing within twenty (20) days after the review. The appeal must state why the applicant believes the ratings are improper.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
