Business Compliance Coordinator

Torrance, CA - USA

Yearly Salary: USD 68640 - 70000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

POSITION DESCRIPTION AND KEY MEASURES

DEPARTMENT: OPERATIONS & GENERAL SERVICES

REPORT TO: Business Partner Operations Michael Leyva

NUMBER OF DIRECT REPORTS: 0

POSITION PURPOSE / EXPECTATIONS

The Operations Coordinator Business Compliance plays a vital role in ensuring regulatory and operational compliance across all Lovisa stores in North America. This role focuses primarily on managing business licensing permits fire/life safety systems and related store-level regulatory filings. The ideal candidate will be exceptionally organized detail-oriented and proactive in navigating complex compliance landscapes.

While the core focus is property and operational compliance this position also serves as a support function to Piercing Compliance efforts including coordination on pop-up events audits and shared compliance reporting. The ideal candidate thrives in a fast-paced high-growth retail environment and is eager to build systems that scale with the business.

This is a high-impact administrative role with opportunity for growth in systems development project ownership and compliance automation.

The Business Compliance Coordinator Operations & General Services will be responsible for:

Business Licensing & Permitting
- Manage and track all active business licenses health permits DBAs tax receipts and seller permits for existing stores.
- Own the submission and renewal process for all compliance documentation both directly and through vendor coordination.
- Support new store openings by identifying required permits licenses or regulatory steps based on jurisdiction.
- Maintain centralized documentation of all regulatory filings in an audit-ready format.
- Partner with Legal and Real Estate to resolve compliance issues related to lease terms or market entry.
Fire/Life/Safety (FLS) Compliance
- Oversee scheduling and documentation for all fire alarm testing inspections extinguisher servicing and egress requirements.
- Ensure all stores comply with local fire codes and maintain proper emergency signage and equipment.
- Liaise with Facilities and third-party vendors for completion of FLS-related inspections and repairs.
- Track FLS compliance rates and document any gaps for future follow-up.
Compliance Documentation & Reporting
- Build and maintain a compliance calendar for all stores tracking deadlines renewals and inspection dates.
- Develop a dashboard or reporting system for license renewals compliance gaps and FLS status across all locations.
- Ensure documentation is accessible up-to-date and meets internal and external audit requirements.
New Market Research & Regulatory Risk
- Conduct licensing and permitting research for new markets or upcoming store launches.
- Identify compliance risk factors early and provide summaries for Operations and Legal review.
- Partner with internal teams to prepare mitigation strategies for complex or high-risk markets.
Secondary Responsibilities (Piercing Compliance Support)
- Provide compliance support for piercing pop-up events including permit coordination and zoning research.
- Assist with audit documentation and training record compliance for piercing activations.
- Collaborate on compliance dashboards that track piercing- and store-related regulatory metrics.
- Support new piercing service launches by flagging jurisdiction-specific roadblocks in licensing or zoning.

QUALIFICATIONS

24 years of experience in compliance coordination business licensing permitting or regulatory operations.
Experience working with government agencies or local authorities to complete filings or obtain permits.
Strong attention to detail organizational skills and comfort with tracking deadlines across multiple entities.
Proficiency in Excel and cloud-based documentation platforms (e.g. Google Drive SharePoint).
Ability to work independently and manage competing priorities in a deadline-driven environment.
Excellent written and verbal communication skills.
Experience in multi-unit retail franchise or restaurant operations is a plus.
Familiarity with licensing platforms or compliance tracking systems is preferred.

SKILLS & ATTRIBUTES:

Highly organized methodical and deadline-driven
Analytical mindset with ability to assess regulatory risk
Comfortable working with ambiguous or evolving compliance requirements
Strong follow-through and accountability on recurring tasks
Collaborative mindset and willingness to support cross-functional initiatives
Capable of building new systems and processes from scratch
Discreet and professional when handling sensitive or confidential information

POSITION DESCRIPTION AND KEY MEASURESDEPARTMENT: OPERATIONS & GENERAL SERVICES REPORT TO: Business Partner Operations Michael Leyva NUMBER OF DIRECT REPORTS: 0 POSITION PURPOSE / EXPECTATIONSThe Operations Coordinator Busines...