Quick Lane Advisor
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Job Location:
North Riverside, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Zeigler Ford of North Riverside is looking for an enthusiastic and customer-focused Quick Lane Advisor to join our team. This position plays a key role in creating a smooth and efficient service experience by accurately recording customer concerns coordinating with technicians and keeping customers informed throughout the service process.
By working at Zeigler Ford of North Riverside youll be part of a dealership that values tradition while investing in the future. Join the Zeigler Ford Family where we support one another as much as we do our customers.
Compensation: $1200 Bi-weekly w/$450 BI-weekly draw
Schedule: 7 AM 6 PM (with 1 off day during week day) Saturdays hours 7 AM 3 PM required
Benefits
3% base commission on total sales Parts & Labor Customer sales Warranty paid Bi-weekly
.5% additional commission if CSI above FORD Regional Goal (Must maintain CSI score of 4.75)
.5% additional commission if total prior month sales are above $100000 earns for the next month
Health medical and dental coverage
401(k) plan
Paid time off and vacation
Opportunities for growth
Employee vehicle purchase plans
Long-term job security
Responsibilities
Greet customers promptly and assess their service needs
Prepare accurate and detailed service orders and estimates
Coordinate with technicians to ensure timely high-quality repairs
Provide clear status updates to customers about their vehicles
Maintain a clean organized and welcoming service area
Handle customer questions and resolve issues promptly
Recommend additional services or products to enhance customer satisfaction
Requirements
High school diploma or equivalent
Experience as a service advisor assistant lane manager or service consultant
Previous dealership experience preferred
Strong automotive knowledge and ability to identify problems quickly
Customer-focused mindset with a commitment to excellent service
Basic computer skills and willingness to learn new software
Ability to understand new technology repair and service procedures
Able to lift up to 50 pounds and stand for extended periods
Comfortable working in a fast-paced environment
Equal Opportunity Employer
We are an equal opportunity employer and are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- Channel Marketing
- Accounting Tally
- CSS
- Corporate Risk Management
- Hibernate
- Brokerage
About Company
Summary This position requires the learning and memorization of professionally persuasive skills and techniques designed to help the BDC representative develop...
