Senior Scheduler
Senior Scheduler
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Job Description
Maria Parham Health
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission the College of American Pathologists and Rated Highest In-Patient Safety from Leapfrog.
Where We Are:
Henderson offers a great outdoors including the regions largest lake providing endless hours of fun boating fishing water skiing and camping. Throw in great golfing hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!
Why Choose Us:
Health (Medical Dental Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off PTO cash out and PTO donation programs
Employee Assistance Program mental physical and financial wellness assistance
Loan Repayment and Tuition Reimbursement/Assistance for qualified applicants
Robust employee recognition and awards programs
And much more
Position Summary
Position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per providers orders. The Surgical Scheduler must schedule office based and hospital procedures consistent with the patients diagnosis and procedure request. Also requires excellent customer service skills with patients employees and the public. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely accurate manner. Individual must be organized and be able to manage demanding workload with accuracy.
Reports to:Clinic Manager
Responsibilities of the Position
Schedule all outpatient procedures for MD and NP
Schedule surgeries for GI Urology Ortho and General Surgery.
Schedule inpatient procedures for MD and NP when necessary
Schedule all procedures for Wake Forest Endoscopy Center
Screening appointments with patients one on one for procedures
Project owner of Ticklers chart transfers from old Athena into new Athena.
Adjust move or add on any procedures as necessary for all locations
Fax orders to hospital for outpatient procedures
Obtain cardiac neurology and primary care clearances for patient procedures
Communicate with drug representatives with updates to kits used for colonoscopies
Gather organize and fax weekly schedule for Wake Forest Endoscopy
Gather organize and fax demographics insurance information and history & physical for each patient having procedure at Wake Forest Endoscopy
Communicate with Wake Forest Endoscopy Center concerning patients procedures and insurance information
Provide patient education when necessary for procedures and tests being performed
Obtain prior authorizations for procedures
Speak to insurance companies one on one to assist and ensure claims are paid on patient accounts
Work unpaid claims
Post and log insurance payments for Wake Forest Endoscopy EOB
Assist patients when they come into the office or call in to check on billing statement
Take payments over the phone when patients call in
Upload all insurance checks and or credit card payments that come to the office into Athena for processing
Build apply and adjust schedule templates for procedures
Prepare exam rooms for patients including cleaning surfaces and restocking supplies
Triage patients including gathering health history and information about current medical issues
Prepare lab/x-ray orders for tests ordered by providers
Other duties as assigned.
Minimum Education
High school diploma or equivalent is required.
Required Skills
Critical thinking skills decisive judgment and the ability to work with minimal supervision.
Minimum Work Experience
Minimum 1-2 years of Medical Office experience is preferred.
EEOC Statement
Maria Parham Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Required Experience:
Senior IC
Employment Type
Full-Time
