Sr. Network Engineer
Sr. Network Engineer
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Job Description
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible award-winning workplace.
PagerDuty is looking for a Senior Network Engineer to join our diverse customer-focused team! As a Sr. Network Engineer you will lead the design implementation and security of our globally distributed network this role you will lead large-scale networking initiatives across cloud environments and global offices ensuring secure and reliable connectivity for a distributed workforce. You will help to support enterprise DNS security and Zero Trust platforms (such as Cloudflare Zscaler or Cisco Umbrella) implement advanced security controls including DDoS mitigation and firewalls and enforce DNS filtering and access policies. As a senior member of the team you will provide expert-level incident response and root cause analysis for critical issues manage PagerDuty alerts as part of a 24/7 on-call rotation and collaborate closely with IT Operations teams to improve performance resilience and enterprise security posture. This is a hands-on leadership role where you will stay ahead of evolving threats recommend modern tooling and ensure our network remains robust scalable and secure across the globe.
Key Responsibilities
- Design & Deployment: Lead the design and implementation of large-scale network solutions across global offices cloud environments and remote access endpoints.
- DNS & Zero Trust Security: Support and optimize DNS security and Zero Trust solutions (e.g. Cloudflare Zscaler Cisco Umbrella) enforcing access policies and protecting against DNSbased threats.
- Network Security Controls: Architect and maintain core controls including DDoS mitigation firewall policies DNS filtering and Zero Trust access management.
- Incident Response: Provide senior-level troubleshooting and root cause analysis for critical network issues driving swift resolution with minimal impact.
- Operational Readiness: Manage and respond to PagerDuty alerts while participating in a global on-call rotation to maintain 24/7 network reliability.
- Collaboration & Reliability: Partner with IT Operations teams to reinforce network performance availability and security through proactive monitoring automation and architectural improvements.
- Continuous Innovation: Research evolving threat landscapes and evaluate new network security tools ensuring the enterprise stays ahead of emerging risks.
Basic Qualifications
- Experience: 8 years of progressive experience in enterprise network engineering design and operations within large-scale globally distributed environments.
- Certifications: Professional-level network certification (e.g. CCNP JNCIP or equivalent).
- Core Networking Expertise: Extensive hands-on experience with advanced TCP/IP networking routing protocols (BGP OSPF) MPLS and modern network architectures.
- Network Automation: Demonstrated proficiency in network automation and infrastructure-as-code using tools such as Python Ansible Terraform or similar.
- Operating Systems: Familiarity with crossplatform corporate environments including macOS Windows and other enterprise operating systems.
- Security Tooling: Proven experience with DNS security platforms and Zero Trust solutions (e.g. Cloudflare Zscaler Cisco Umbrella).
Preferred Qualifications
- Cloud Networking: Hands-on experience designing and managing networking in public cloud environments such as AWS GCP or Azure.
- Security Expertise: Strong background in enterprise network security including DDoS mitigation IDS/IPS DNS security and Zero Trust architectures.
- SaaS Security Tooling: Deep understanding of modern networking and SaaS-based security platforms (e.g. Zscaler Cloudflare Cisco Umbrella) and enterprise firewalls (e.g. Palo Alto).
- Monitoring & Optimization: Expertise with packet capture analysis and advanced network monitoring/performance tools.
- Team Leadership: Proven track record of mentoring team members and leading technical initiatives in a globally distributed team.
PagerDuty is a flexible hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections drives innovation and accelerates learning.
This role is expected to come into our Toronto office 2 days per week so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is 98000 - 135000 CAD. This role may also be eligible for bonus commission equity and/or benefits.
Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location job-related knowledge skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.
Hesitant to apply
We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. While we offer flexibility within our established locations we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory Queensland South Australia Tasmania Western Australia
Canada: Alberta Manitoba Newfoundland Northwest Territories Nunavut PEI Quebec Saskatchewan Yukon
United States: Alaska Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Oklahoma Rhode Island South Dakota West Virginia Wyoming
Candidates must reside in an eligible location which vary by role.
How we work
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self Lead the Team Lead the Business and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development career promotion and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities prioritize their efforts and drive engagement and performance.
What we offer
As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including country-specific offerings on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role region and tenure
About PagerDuty
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core PagerDuty empowers teams to detect and resolve issues in real time orchestrate complex workflows and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status. Your privacy is important to us. By submitting an application you confirm that you have read and understand PagerDutys .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Required Experience:
Senior IC
Employment Type
Full Time
