IT Support Specialist â neoterm Product Support
IT Support Specialist â neoterm Product Support
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Job Description
About NCR Atleos
NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
This person will work with other departments to provide extended hours cover and be based in the UK and USA. Initially the team will concentrate on the US estate but will increase to cover all Global Estates and liaise with operational units in each country.
Code changes will not be in the reemit of this team however the initial investigation and continued follow-up will be a core area of the teams role raising Jira to the development team as necessary.
The neoterm Product continues to be developed and deployed to the existing and new estate. We are increasingly involved in post deployment health checks.
Some time will be spent working in the Analytics support team who are managing the toolset responsible for dispatch or specialists to an ATM fault and creation/maintenance of client and internal reports with particular emphasis on ensuring that ATM fault dispatching profiles and related actions are accurate
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
