Order Handler

Aalborg - Denmark

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the job

Are you a customer-oriented responsible individual with a strong service mindset Are you seeking an opportunity to join an international company If so we have the perfect position for you as an Order Handler in our Service Parts team at Alfa Laval Aalborg. Your main focus will be to provide exceptional service and support to our global customer base by efficiently managing orders and shipping documentation.

Key Responsibilities:

Handling customer orders and liaising with our sales offices.
Managing shipping details and documentation.
Addressing order improvements and handling complaints.
Coordinating returns with our logistics centre.
Ensuring timely follow-up on department tasks and optimizing efficiency.
Handling customer invoicing including credit processing.
Communicating with customers regarding any delays.

Who are you

To excel in this role we envision that you have an office education or similar background with experience in tasks related to shipping being a plus. Familiarity with ERP systems such as Axapta is advantageous.

Desired Personal Skills:

A collaborative team player who shares knowledge and works effectively with colleagues.
Customer-oriented with a keen eye for detail.
Committed to meeting customer expectations with a focus on high-quality service and continuous improvement.
Possessing a structured and systematic approach to task management.
A flexible mindset with a solution-oriented approach.
Skilled in building long-term relationships based on trust and expertise.
Capable of delivering messages in an engaging and motivating manner.
A motivated individual with a positive outlook on people.

As part of a global organization speaking and writing English is a prerequisite.

For more information please contact

Head of Service Spare Parts Morten Jensen at or Talent Acquisition Partner Regitze Stenholt Skytte Jrgensen at .

Please send your application no later than 30.09.2025.

At Alfa Laval we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations for this particular role we are prioritizing candidates who are currently residing in Aalborg or have an established presence in the area.

We are conducting a continuous review of received applications. We do not accept applications via email due to General Data Protection Regulation (GDPR).

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments. Upon application you will be invited to play the assessment games and completing them is mandatory.

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