Financial Analysis & Strategy Manager
Financial Analysis & Strategy Manager
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Job Description
Job Description
Financial Analysis & Strategy Manager - Marketing
What youll be doing:
Lead partnership with Marketing and cross-functional teams to advise on strategy monitor costs and communicate critical financial developments.
Oversee and guide financial modeling and advanced analytics to deepen understanding of Zendesks CMO organization and uncover opportunities to drive business value.
Manage and improve the headcount forecasting process for Marketing cost centers ensuring accuracy reconciliation and on-time delivery through collaboration with business partners and teams.
Analyze and report on key marketing metrics such as LTV/CAC and pipeline performance to support data-driven decision-making and optimize marketing ROI.
Provide strategic financial guidance through clear summaries and compelling presentations that influence decision-making at all levels including executives.
Own and optimize marketing planning tools such as Allocadia ensuring data integrity and process efficiency.
Lead month-end financial close forecasting and preparation of management reports related to Marketing financial results.
Serve as a key Finance & Strategy leader and approver for purchase and hiring requisition processes within Marketing.
Drive continuous process improvements mentor analysts and lead ad hoc financial analyses that support evolving business priorities.
What you bring to the role
Strong financial modeling expertise with advanced skills in MS Excel and Google Workspace (Sheets Slides) complemented by experience coaching others.
Proven ability to manage multiple priorities and deadlines working independently and fostering collaboration across teams.
Ownership mindset with a track record of managing projects end-to-end proactively identifying issues and escalating when necessary.
Exceptional critical thinking and problem-solving skills with strong attention to detail and data accuracy.
Confident communicator able to distill complex financial insights for varied audiences including senior leadership.
High emotional intelligence and demonstrated success influencing and partnering across matrixed cross-functional organizations.
Basic Qualifications:
Bachelors degree in Finance Accounting Business or related field.
5 years of experience in financial analysis preferably in Marketing finance or strategy roles.
Advanced proficiency with financial modeling and analytical tools (Excel Google Sheets).
Strong verbal and written communication skills.
Experience partnering with cross-functional teams and leadership.
Preferred Qualifications:
MBA or advanced degree in related discipline.
Experience with marketing planning platforms such as Allocadia.
Prior experience supporting go-to-market strategy with metrics like LTV/CAC and pipeline analysis.
Demonstrated leadership or mentoring experience.
Comfortable working in fast-paced matrixed environments with evolving priorities.
Preferred location - Madison Wisconsin
The US annualized base salary range for this position is $113000.00-$169000.00. This position may also be eligible for bonus benefits or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations the offer for the successful candidate for this position will be based on job related capabilities applicable experience and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles) and do not include bonus benefits or related incentives.Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
Manager
Employment Type
Full-Time
