Platform Administrator - Showpad
Platform Administrator - Showpad
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Job Description
Job Title
Platform Administrator - ShowpadPosition Overview
Job Title
Platform Administrator - Showpad
Position Overview
Shaw Industries Group Inc. is a leader in flooring and other surface solutions designed for residential housing commercial spaces and outdoor environments. Leveraging strengths in design innovation and operational excellence the company takes a people-centered customer-focused and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex COREtec Shaw Floors Patcraft Philadelphia Commercial Shaw Contract Shaw Sports Turf Shawgrass Southwest Greens Watershed Geo and more. Headquartered in Dalton Georgia Shaw is a wholly owned subsidiary of Berkshire Hathaway Inc. with more than $6 billion in annual sales and 18000 associates worldwide.
The Showpad Administrator will play a key role in managing and optimizing Shaws enterprise sales enablement platform Showpad across Residential Commercial and Turf businesses. This role ensures Showpad is an effective reliable and easy-to-use tool for sales teams by overseeing content governance reporting and analytics while supporting day-to-day platform operations.
This role will work in a hybrid way with 1-2 office days per month at our corporate offices in Dalton GA.
Responsibilities:
Content Management
Upload update and organize sales marketing and training content within Showpad.
Ensure content is tagged structured and maintained according to Shaws standards for easy discoverability by sales partners.
Partner with Marketing and Brand teams to align content updates with launches campaigns and product releases.
Governance & Compliance
Serve as a gatekeeper for content standards ensuring consistency and quality across Residential Commercial and Turf.
Manage user permissions and access to maintain platform security and role-appropriate visibility.
Support governance efforts by defining best practices for tagging folder structures and content lifecycles.
Reporting & Analytics
Develop and run usage and adoption reports to provide insights on content performance user engagement and platform ROI.
Partner with Sales and Marketing leaders to measure the effectiveness of Showpad in driving sales productivity and customer engagement.
Translate analytics into actionable recommendations for content strategy and training.
User Support & Training
Provide first-line support for associates and sales teams on platform functionality and best practices.
Partner with Enablement and Training teams to build and deliver onboarding and refresher training for Showpad users.
Act as the internal SME for Showpad capabilities staying current on new features and releases.
Cross-Functional Collaboration
Work closely with Sales Marketing Training and IT to align platform use with business priorities.
Support Residential leadership in leveraging Showpad for improved sales efficiency and customer experience.
Contribute to enterprise-level initiatives to expand and enhance Showpad adoption across business units.
Requirements:
Bachelors degree in business Marketing Sales Enablement or related field and 3 years of experience in content management sales enablement platforms or CRM or technology administration or other equivalent combination of education and years of experience required.
Preferred skills and experience:
Showpad platform systems experience strongly preferred
Experience as a systems administrator for a software application used to reach sales teams and clients.
Strong analytical skills with the ability to generate and interpret usage and performance reports.
Excellent communication collaboration and project management skills.
Detail-oriented with a strong sense of governance and process discipline.
Shaw benefits include:
Medical dental and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
Adoption assistance
Shaw Family Health Center (Dalton GA and Cartersville GA locations)
#LI-HB1
Work Shift
8 Hr non-rotating shift Hrs fall to in punch day Observed Calendar shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups including protected veterans and individuals with disabilities.
Work Shift
8 Hr non-rotating shift Hrs fall to in punch day Observed Calendar shift starts AMRequired Experience:
Unclear Seniority
Employment Type
Full-Time
