Fidessa Billing Specialist - 2862
Fidessa Billing Specialist - 2862
Posted on :
18-09-2025
Employer Active
1 Vacancy
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Job Description
The Role:
Were looking for a billing specialist that can manage the invoicing process in its entirety. Specifically were looking for someone who is comfortable dealing with a high volume of global customers using several different systems with a strong aptitude for resolving issues and understanding complex billing schedules. This role will collaborate with the internal commercial and credit control teams and at times with senior management. Attention to detail and an aptitude for accuracy are critical in this role. We are a rapidly expanding company which means you must be comfortable working in fast paced atmosphere where juggling numerous priorities and deadlines is the norm.
Your duties and responsibilities
- Ensure accurate and timely billing of our customer accounts
- Assist the manager and team lead with all aspects of the group billing process
- Address and handle non-standard complex billing specifically including Professional Services billing.
- Work across teams to research and resolve escalated customer disputes and exceptions on billings.
- Work with other teams on the development and implementation of improvements to billing and accounting systems.
- Drive process improvements including working with business partners other departments and updating the team whiteboard
- Take initiative to automate daily tasks and help integrate newly acquired entities to the group processes. Lead the initiatives and report improvements to bring projects to close.
- Assist in cross-functional accounting activities as needed
- Resolving customer inquiries in an accurate timely manner
- Ability to take on side projects related to internal initiatives
Your skills experience and qualifications
- Proven ability to multitask and take ownership of projects
- Ability to understand complex problems and propose solutions
- Experience dealing with external customers
- Experience billing in a high-volume environment
- Understanding of billing best practices and requirements
- Superior attention to detail is key to successful completion of tasks.
- Strong computer skills self-starter in picking up new and complex systems
- Advantage but not required: strong Knowledge of excel
- Advantage but not required: experience using NetSuite
- Advantage but not required: experience using Microsoft 365
About Us:
Were a diverse group of visionary innovators who provide trading and workflow automation software high-value analytics and strategic consulting to corporations central banks financial institutions and governments. More than 40% of the worlds largest companies use our solutions. Founded in 1999 weve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
Over 2000 of the worlds leading corporations including 50% of the Fortune 500 and 30% of the worlds central banks trust ION solutions to manage their cash in-house banking commodity supply chain trading and risk.
Over 800 of the worlds leading banks and broker-dealers use our electronic trading platforms to operate the worlds financial market infrastructure.
With 10000 employees and offices in more than 40 cities around the globe ION is a rapidly expanding and dynamic group. At ION we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more faster and better than before. Imagine what you can do and experience. This is where you can do your best work.
Learn more at .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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