JOB DESCRIPTION
JOB TITLE:ICT Technician 1
REPORTS TO:School Principal through designated line manager
JOB PURPOSE
To assist the line manager in the development of ICT within the School and ensure that all computer systems and peripheral devices are maintained in good working order to meet the needs of the school.
Main Duties and Responsibilities
Under the direction of the designated line manager the post holder will be responsible for the following in accordance with appropriate regulations:
Provision and Maintenance of ICT Facilities and Practical Resources
- Ensure that the school owned microcomputer systems and peripheral devices are maintained in good working order.
- Co-ordinate repair of all ICT related equipment.
- Liaise with authorised repair agencies as necessary.
- Assist in the installation of ICT related hardware and ensuring its successful operation.
- Perform routine software operations as required.
- Make back-up copies of software for security purposes as required.
- Assist with the installation of software on any school managed network.
- Assist with the installation of software on stand-alone systems.
- Make minor alterations where appropriate and copyright permitting to software as directed.
- Liaise with the managed service provider as required to support the maintenance of the Classroom 2000 system.
Administration
- Operate manual and/or computerised information systems in relation to administrative tasks associated with the area of work.
- Maintain an inventory/records of departmental resources.
- Assist in the ordering/purchasing receiving checking storing and distribution of resources.
Other Duties
- Such other duties as may be assigned within the level of the post.
This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.
In accordance with Section 75 of the Northern Ireland Act (1998) the post-holder is expected to promote good relations equality of opportunity and pay due regard for equality legislation at all times.
To view the summary of terms and conditions for this post click here. PERSON SPECIFICATION
NOTES TO JOB APPLICANTS |
- You must clearly demonstrate on your application form under each question how and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria where relevant.
- You must demonstrate how you meet the criteria by the closing date for applications unless the criteria state otherwise.
- The stage in the process when the criteria will be measured is outlined in the table below.
- Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below using the information provided by you on your application form.
- Please note that the Selection Panel reserves the right toshortlist only those applicants that it believes most strongly meet thecriteria for the role.
- In the event of an excessive number of applications the Selection Panel also reserves the right to apply any desirable criteria asoutlined in Section 3 at shortlisting in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.
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SECTION 1 - ESSENTIAL CRITERIA |
The following areessentialcriteria which will initially be measured at the shortlisting stage and whichmay also be further explored during the interview/selection stage. You should therefore make it clear on your application form how and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.
Factor | Essential Criteria | Method of Assessment |
Qualifications | Five GCSEs (Grades A*-C) to include English Language Mathematics and subject specific specialismor equivalent or higher level qualifications | Shortlisting by Application Form |
Experience
| A minimum of one yearsexperience working in a similar role ie ICT Technician 1. | Shortlisting by Application Form |
Knowledge | Demonstrable evidence of knowledge of: - The requirements of a ICT Technician 1
- Health and safety regulations as relevant to the role
- General administrative processes and records
| Shortlisting by Application Form
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SECTION 2 - ESSENTIAL CRITERIA |
The following areadditionalessentialcriteria which will be measured during the interview/selection stage.
Factor | Essential Criteria | Method of Assessment |
Skills / Abilities | Working knowledge of Windows and Microsoft 365. Experience with hardware maintenance including diagnosis repair and upgrades. Familiarity with network management and troubleshooting (TCP/IP DNS DHCP). Experience with user account and access management in a networked environment.
Excellent communication skills with the ability to explain complex technical issues to non-technical users. Strong problem-solving and analytical abilities. A patient and professional demeanor especially when dealing with students and staff. The ability to work independently and as part of a team. A strong understanding of and commitment to safeguarding and promoting the welfare of children. Knowledge of data protection and security principles.
| Interview
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Values Orientation
| Evidence of how your experience and approach to work reflect the schools values/ethos. You will find information about the schools values/ethos on our school website | Interview |
SECTION 3 - DESIRABLE CRITERIA |
Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how and to what extent you meet the desirable criteria as failure to do so may result in you not being shortlisted.
Factor | Desirable Criteria | Method of Assessment |
Experience
| A minimum of one years experience of working in an educational setting Prior experience working with a Virtual Learning Environment (VLE)such as Google Classroom or Moodle. Experience with specialized school software(e.g. SIMS).
Experience with Mac OSand Apple devices
Experience with cloud services administration(e.g. Microsoft 365 or Google Workspace).
Knowledge of basic server administrationand maintenance. A proactive approach to problem-solving and a keen interest in keeping up with new technology. Demonstrated ability to train and supportnon-technical users.
Experience with IT projects(e.g. a hardware refresh network upgrade or a new software rollout). | Shortlisting by Application Form |
DISCLOSURE OF CRIMINAL BACKGROUND
The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as regulated activity.
In the event that you are recommended for appointed to a post that involves regulated activity the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that youWILLbe expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.
Further information can be accessed atNI Director theDepartment of Justice.
APPLICANT GUIDANCE NOTES
To view the applicant guidance notes please clickhere.
To learn about the many great benefits of joining the Education Authority click here.
The Education Authority is an Equal Opportunities Employer
Required Experience:
IC