Business Systems Analyst (Remote)
Business Systems Analyst (Remote)
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Job Description
As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations. Since 2011 our mission hasnt changed were here to stop breaches and weve redefined modern security with the worlds most advanced AI-native platform. Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward. Were also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Were always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other. Ready to join a mission that matters The future of cybersecurity starts with you.
About the Role:
CrowdStrikes Office of CIO is seeking a skilled Business Systems Analyst to enhance and optimize our operational workflows and processes. This role will focus on translating business needs into well-defined requirements designing efficient workflows and improving our processes and OKR tracking methodologies. The position requires analytical thinking and process expertise to leverage Workboard JIRA and Tableau to drive process improvements and enable data-driven decision making.
What Youll Do:
Gather and document business requirements for IT processes and workflows
Design and optimize workflows across Workboard and JIRA platforms
Create insightful Tableau dashboards for OKR and metrics
Develop and deliver training programs to enhance tool adoption
Create and maintain documentation user guides and best practices
Identify opportunities for process improvement
Partner with teams to optimize OKR tracking and reporting
Drive continuous improvement through workflow optimization
Responsible for creating or maintaining a workboard champion/coach community
What Youll Need:
Bachelors degree in Business IT or related field
5 years of experience as a Business Systems Analyst
Strong expertise in business process analysis and requirements gathering
Experience with Workboard JIRA and Tableau from a user perspective
Proven experience in developing and delivering training
Excellence in written and verbal communication
Strong process mapping and workflow design skills
Ability to translate business needs into effective solutions
Bonus Points:
Experience in cybersecurity industry
Knowledge of IT Service Management best practices
Experience with Agile methodologies
Background in OKR implementation and tracking
Expertise in data visualization and storytelling
Experience in process improvement methodologies
Track record of successful business transformation initiatives
Strong stakeholder management skills
#LI-AI1
#LI-Remote
Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks geographic neighborhood groups and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation please contact us at for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
For detailed information about the U.S. benefits package please click here.
Expected Close Date of Job Posting is:Required Experience:
IC
Employment Type
Full-Time
