Assistant Manager- LC
Assistant Manager- LC
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Job Description
Role: LC Service
Location: Surat India
Full/ Part-time: Full time
Build a career with confidence
Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a world-class diverse workforce that puts the customer at the center of everything we do.
About the role
This role is responsible for driving service excellence through spares management technical capability building EHS compliance channel management and customer service delivery. The position also focuses on generating AMC revenue driving DO & Charge activities and supporting retrofit business growth.
Key Responsibilities
Spares Management
Ensure availability and timely delivery of spare parts.
Monitor inventory optimize stock levels and minimize shortages.
Technical & EHS Training
Conduct technical training for service teams and partners.
Lead EHS (Environment Health & Safety) training to ensure compliance with company and statutory norms.
Channel Management
Manage and support service channel partners for effective coverage.
Strengthen partner capability and ensure adherence to service quality standards.
Customer Service & Delivery
Oversee service delivery to ensure timely resolution of customer issues.
Drive customer satisfaction through effective communication and high-quality service.
Business Growth & Revenue
Generate AMC (Annual Maintenance Contract) revenue by driving renewals and new sign-ups.
Execute DO & Charge activities effectively to maximize profitability.
Support retrofit business opportunities by identifying customer needs and promoting solutions.
Benefits
We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.
Make yourself a priority with flexible schedules parental leave
Drive forward your career through professional development opportunities
Achieve your personal goals with our Employee Assistance Programme
Our commitment to you
Our greatest assets are the expertise creativity and passion of our employees. We strive to provide a great place to work that attracts develops and retains the best talent promotes employee engagement fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices providing enriching career opportunities listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.
Job Applicants Privacy Notice:
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Required Experience:
Manager
Employment Type
Full-Time
