Junior Italian Customer Support

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

  • Respond to customer inquiries via email phone and chat in a professional and timely manner.
  • Assist customers with product features order issues and technical troubleshooting.
  • Escalate complex issues to the appropriate team when needed.
  • Ensure a high level of customer satisfaction by providing personalized support.
  • Maintain accurate records of customer interactions in our CRM system.

Requirements

  • Native or fluent in Italian (C2 level).
  • Strong communication skills in English (minimum B2 level).
  • No prior experience required entry-level candidates are welcome!
  • Positive attitude and willingness to learn.
  • Ability to work on-site in Lisbon.

What We Offer

  • Competitive base salary.
  • Comprehensive benefits package including private health insurance.
  • Relocation assistance (if applicable).
  • Paid training to help you succeed in your new role.
  • A vibrant and multicultural work environment.
  • Opportunities for career growth within the company.
Key Responsibilities Respond to customer inquiries via email phone and chat in a professional and timely manner.Assist customers with product features order issues and technical troubleshooting.Escalate complex issues to the appropriate team when needed.Ensure a high level of customer satisfaction b...
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