Customer Support Specialist Malta
Customer Support Specialist Malta
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Job Description
We are looking for a German-speaking Customer Support Specialist to join our international team in Malta. If you are fluent in German and English motivated to help people and ready to build your career abroad this opportunity is for you.
Responsibilities
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Handle incoming customer requests via chat email and phone
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Provide clear professional and empathetic assistance
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Identify and resolve issues effectively escalating when necessary
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Maintain accurate records in the system
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Collaborate with colleagues and contribute to a supportive team environment
Requirements
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Fluent German (C1) and good English (B2)
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Strong communication skills and customer-oriented mindset
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Ability to work in shifts (including evenings weekends and holidays on rotation)
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EU citizenship or valid work permit for Malta
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Previous customer service experience is an advantage but not required
What We Offer
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Competitive hourly pay
1st month: 5.60/hour
Months 26 (probation): 8.10/hour
After probation: 8.50/hour -
Annual bonuses
KPI bonus up to 2000/year (after probation)
German language bonus: 3000/year -
Benefits
Basic health insurance after 6 months
Career progression opportunities
Access to mobile schemes and gym packages
In-house canteen with healthy food options
Free on-site parking
Monthly company events and staff discounts in 50 businesses Selection process:
Initial screening call Second interview Job offerLocation: On-site in Malta.
If youre ready to take off in your career and join a supportive international team in the heart of Malta apply today and start your journey with us!
Employment Type
Full Time
