Customer Support Specialist Malta

Mosta - Malta

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a German-speaking Customer Support Specialist to join our international team in Malta. If you are fluent in German and English motivated to help people and ready to build your career abroad this opportunity is for you.

Responsibilities

Handle incoming customer requests via chat email and phone
Provide clear professional and empathetic assistance
Identify and resolve issues effectively escalating when necessary
Maintain accurate records in the system
Collaborate with colleagues and contribute to a supportive team environment

Requirements

Fluent German (C1) and good English (B2)
Strong communication skills and customer-oriented mindset
Ability to work in shifts (including evenings weekends and holidays on rotation)
EU citizenship or valid work permit for Malta
Previous customer service experience is an advantage but not required

What We Offer

Competitive hourly pay
1st month: 5.60/hour
Months 26 (probation): 8.10/hour
After probation: 8.50/hour
Annual bonuses
KPI bonus up to 2000/year (after probation)
German language bonus: 3000/year
Benefits
Basic health insurance after 6 months
Career progression opportunities
Access to mobile schemes and gym packages
In-house canteen with healthy food options
Free on-site parking
Monthly company events and staff discounts in 50 businesses
Selection process:
Initial screening call Second interview Job offer

Location: On-site in Malta.

If youre ready to take off in your career and join a supportive international team in the heart of Malta apply today and start your journey with us!

We are looking for a German-speaking Customer Support Specialist to join our international team in Malta. If you are fluent in German and English motivated to help people and ready to build your career abroad this opportunity is for you. Responsibilities Handle incoming customer requests via chat ...