Office Administrator

Summary

Own the details shape the experience and keep our workplace running at its best. As the Office Administrator youll be the central point of coordination keeping daily functions running smoothly while supporting leaders. Youll create a welcoming environment manage facilities and vendors and partner with teams to ensure seamless support. Beyond operations youll manage calendars prepare materials coordinate travel and oversee budgets to keep leadership focused on what matters most. This role blends office management executive support and cross-functional collaboration making you a key partner in driving productivity and creating an outstanding experience. With your organizational skills and proactive mindset youll keep our workplace at its best every day.

Why Jewelers Mutual

Since 1913 weve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise were financially strong forward-thinking and driven by curiosity. Guided by our core values of Agility Accountability and Relevancy we lead through innovation.

As a technology focused organization we embrace cutting-edge tools and data-driven insights to continuously improve our products services and customer experience. Our mission is to be the industrys most trusted advisor by investing in our people adopting new technologies and striving for excellence.

Were dedicated to fostering growth through collaboration powered by bold thinking teamwork and the passion of our people.

Here youll:

• Move fast and embrace change
• Always look for better ways
• Grow thrive and help shape whats next

Join us and be part of a culture where you can make an impact while building your future.

What Youll Do:

Office Management

• This role oversees a wide range of responsibilities from routine office support and supply management to coordinating with vendors and addressing broader facility and operational needs.
• Act as the primary point of contact for the Miami offices building and facilities management ensuring all local office needs are met efficiently. This role also provides remote support for operational and facility-related needs at other Jewelers Mutual locations.
• Greet guests and manage incoming calls with a professional and friendly demeanor.
• Work with IT and Human Resources to coordinate technology and workspace needs for new hires and exiting employees.
• Arrange logistics including catering and technology for in-house meetings and company events.
• Collaborate with Strategic Sourcing and Legal Department personnel to initiate manage and assist with renewals for contracts and service level agreements.

Administrative Support

• Demonstrate strong cross-functional collaboration to effectively support leaders maintaining the highest standard of confidentiality and discretion.
• Coordinate calendars and scheduling requests to arrange productive in-person and virtual meetings.
• Create agendas prepare materials capture and distribute meeting minutes and follow-up tasks.
• Develop correspondence spreadsheets reports and presentations using advanced features in the Microsoft Office Suite and other relevant software.
• Arrange travel reservations analyzing multiple options to ensure cost-effectiveness while meeting the needs of the travelers.
• Code and submit expenses and invoices to the appropriate business areas and regularly report on budget variances.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What Youll Bring:

• An associates or bachelors degree is preferred.
• A minimum of three years of experience is required in an administrative assistant office manager or similar role with a focus on providing support to an office and business leaders.
• Demonstrated experience in office coordination or facilities management is highly desired.
• Industry experience in insurance retail or jewelry is a plus but not required.
• Proficiency is needed in common software applications including MS Office Suite Outlook and SharePoint.
• Strong communication and interpersonal skills are essential for interacting with leaders employees vendors and visitors.
• The ability to maintain confidentiality and professionalism is critical.
• A positive attitude and professional discretion are necessary to create and maintain effective relationships with a wide range of stakeholders at all levels of the organization.
• The ideal candidate will be a proactive problem-solver capable of identifying issues and implementing solutions independently.

What We Offer You:

• Competitive Compensation & Benefits: Includes performance bonuses generous paid time off and a top-tier retirement program with 401(k) matching and additional company contributions.
• Collaborative Culture: Work alongside talented passionate peers who value ownership and continuous learning.
• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
• Great Place to Work Certified: Join a team recognized for an environment of innovation and growth.

Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process please let us know by contacting

Required Experience:

Unclear Seniority