CPAP Technician

VGM Fulfillment is a national leader in CPAP machine and resupply order fulfillment. As an employee-owned company every person at VGM has a personal stake in seeing business succeed. We do this by taking responsibility from our customers for the key operations of order fulfillment: picking packing shipping and inventory management. Our network of fulfillment centers is strategically located throughout the United States providing coverage to all 50 states. This role needs to be present onsite at our warehouse location in Waterloo IA.

The CPAP and BiPAP Technician is responsible for ensuring that all applicable home medical equipment is set up according to the practitioners (i.e. MD DO PA ARNP) prescription/order with a specific focus on CPAPs and BiPAPTechnician will confirm set up prescriptions/orders and communicate any/all variances with VGM Fulfillment (VGMF) customer services representatives. This rolewill have oversight from a licensed professional and will not provide direct patient care including assessment diagnosis treatment evaluation/monitoring and/or education. This is a fast-paced position with urgent deadlines requiring strong personal drive and commitment to success.

Reporting Accountability:CPAP Manager/Supervisor

Working Locating:Waterloo Warehouse

Work Hours Classification: Full-time Monday-Friday 1st shift 6:00am-2:30pm

Responsibilities/Duties of the Job

• Properly translate the CPAP settings template that is prescribed/ordered by a practitioner
• Pick set and shipCPAPand BiPAPdevices
• Oversight of CPAP / BiPAP prescriptions and orders to verify accuracy
• Follows strictconfidentiality andHIPAAprivacy and securityguidelines
• Communicates effectivelywith the CPAP team lead and customer service team as needed
• Flexible availabilityto come in early and/orstay late as needed to provide adequate support to the business
• Maintains a positive and professional attitude while working with others
• Setsa positive example through personal attendance and time management
• Adapts and accepts change tosupport business objectives
• Workscooperatively in a team environment to achieve business goals and growth opportunities
• Performs other duties as assigned
• Embodies the VGM Power of One Principles

Position Qualifications

Education/Experience:

• High school diploma/GED desired
• Equivalent professional experience preferred
• Must comply with continuing education per Company regulatoryandcontractualrequirements

Skills and Competencies:

• Ability to work in a fast-paced environment with urgent deadlines
• Stronginitiativeand commitment to success
• Flexible with the ability to routinely adapt to change
• Attention to detail and follow through on commitments
• Customer service focused

Physical Requirements:

• Must be able to liftup to fifteen (15) pounds at times
• Standing andmoving aboutthe facility for extended periods of time
• Operation of warehouse machinery and equipment
• Visual abilities to include reading distance vision and peripheral vision
• Strict adherence to all physical safety standards

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.

VGM Group Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.