Service Advisor

Canonsburg, PA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Job Details

Experienced

Pittsburgh Pa - Canonsburg PA

Full Time

High School

Any

Customer Service

Description

Essential Duties and Responsibilities:

Greet customers and obtain necessary information for billing with details of repairs needed. Review warranty of vehicle generate a repair order and prepare it for dispatching
Utilize all necessary forms of communication to update customers onprogress of the their repairs.
Obtain authorizations for repairs.
Assist in filing and office organization.
Assist shop foreman and manager with department workflow

Qualifications

Education and/or Work Experience Requirements:

Excellent verbal and written communication skills including ability to effectively communicate with employees and vendors.
Complete knowledge of in house business systems and along with other partner systems.
Must be able to work under pressure and meet deadlines while maintaining a positive attitude and maintain composure.
Ability to work independently and to meet deadlines.

Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with the ADA FMLA and other federal state and local standards including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular punctual attendance consistent with the ADA FMLA and other federal state and local standards.
Must be able to talk listen and speak clearly on telephone

Required Experience:

Senior IC

Job Details Experienced Pittsburgh Pa - Canonsburg PA Full Time High School Any Customer ServiceDescription Essential Duties and Responsibilities:Greet customers and obtain necessary information for billing with details of repairs needed. Review warranty of vehicle generate a repair order and prepar...