Digital Operations Integration Associate
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Job Location:
Wilmington - USA
Monthly Salary:
Not Disclosed
Posted on:
17-09-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Join the team that enhances customer journeys and drives operational efficiencies at JPMorganChase.
As a Digital Operations Integration Associate within JPMorganChase you will support initiatives that integrate digital solutions with the Consumer and Community Banking (CCB) Operations Digital Champion team ensuring that our customer experiences are seamless and frictionless across all channels. You will collaborate with cross-functional teams to identify opportunities for operational efficiencies implementing solutions that improve customer satisfaction and drive strategic growth. Your ability to track and analyze key success metrics will provide valuable insights that inform strategic decisions and promote data-driven decision-making. By partnering with stakeholders you will ensure that our digital initiatives align with business objectives and customer needs contributing to a culture of collaboration and continuous improvement. Your role will be crucial in supporting the integration of digital solutions optimizing processes and enhancing the overall customer experience.
Job Responsibilities:
- Support the integration of digital solutions with CCB Operations enhancing customer journeys and reducing friction.
- Collaborate with cross-functional teams to identify opportunities for operational efficiencies and implement solutions.
- Assist in tracking and analyzing key success metrics providing insights to inform strategic decisions.
- Partner with stakeholders to ensure alignment of digital initiatives with business objectives and customer needs.
- Contribute to a culture of collaboration and continuous improvement promoting data-driven decision-making.
Required Qualifications Capabilities and Skills:
- 3 years of experience in digital operations strategy or a related field.
- Strong analytical and problem-solving skills with the ability to drive actionable insights.
- Excellent communication and collaboration skills with experience working in a matrixed organization.
- Proven ability to manage multiple initiatives and prioritize tasks effectively.
Preferred Qualifications Capabilities and Skills:
- Experience in financial services or a similar industry.
Required Experience:
IC
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
