Agent ds. Wsparcia Operacji

Bydgoszcz - Poland

Monthly Salary: Not Disclosed

Posted on: 17-09-2025

Vacancies: 1 Vacancy

Job Summary

PLJ FedEx Express Poland Sp. z o.o

Address:

ul. Przemyslowa 8

Scheduled Weekly Hours:

Worker Type:

Regular

Posting Start Date

15-Sept-2025

Posting Close Date:

14-Sept-2025

Job Family:

FXE-EU: Operations Support Agent (ID)

Position Summary:

Agent ds. Wsparcia Operacji

Miejsce pracy:Bydgoszcz

Zakres obowizkw:

wsppraca w zespole celu osigania wysokiej jakoci pracy biura

monitorowanie historii przesyek i wyjanianie niezgodnoci

obsuga Klientw (telefoniczna mailowa i bezporednio w oddziale) z dbaoci o poziom ich satysfakcji i standardy pracy

przygotowanie raportw i zestawie

obsuga serwisu dokumentw zwrotnych

rozliczanie przesyek za pobraniem i faktur gotwkowych

Profil kandydata:

bardzo dobra organizacja pracy wasnej

zaangaowanie i nastawienie na realizacj zada

umiejtno wsppracy z podwykonawcami

umiejtnoci pracy w zespole oraz szybkiego uczenia si

dobra obsuga komputera oraz pakietu MS Office

mile widziana znajomo j. angielskiego na poziomie min. A2

Nasza oferta:

stabilne zatrudnienie w oparciu o umow o prac

atrakcyjny pakiet wiadcze pozapacowych (opieka medyczna ubezpieczenie na ycie dofinansowanie do karty Multisport/MyBenefit platforma do nauki jzyka angielskiego)

nagrody jubileuszowe

Program Wsparcia Pracownikw - bezpatne i poufne doradztwo dla pracownikw i ich najbliszych w kwestiach prawnych finansowych i psychologicznych

dofinansowanie do nauki

wsparcie w dziaaniach rozwojowych

dodatkowe wiadczenia socjalne

FedEx was built on a philosophy that puts people first one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company
FedEx Express is one of the worlds largest express transportation companies and has consistently been selected as one of the top 10 Worlds Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members who are tasked with making every FedEx experience outstanding.

Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision policy or activity. FedEx takes care of our people; they in turn deliver the impeccable service demanded by our customers who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle and return these profits back into the business and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being and value their contributions to the company.

Our Culture
Our culture is important for many reasons and we intentionally bring it to life through our behaviors actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems infrastructure and processes our culture makes us unique and is often a differentiating factor as we compete and grow in todays global marketplace.

Required Experience:

Unclear Seniority

PLJ FedEx Express Poland Sp. z o.oAddress:ul. Przemyslowa 8Scheduled Weekly Hours:40Worker Type:RegularPosting Start Date15-Sept-2025Posting Close Date:14-Sept-2025Job Family:FXE-EU: Operations Support Agent (ID)Position Summary:Agent ds. Wsparcia OperacjiMiejsce pracy:BydgoszczZakres obowizkw:wsppr...