Field Application Engineer, Commercial Laser

Wuhan - China

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!

Job Description summary

Primarily provides pose-sales technical support and service to solve the issue of the products and applications.
Travel to customer site or even end customer site to collect the necessary data for quality improvement and issue solution.
Uses in-depth product knowledge to provide technical support and expertise to sales and the customers on the application aspects.

Responsibilities Include:

Response for technical support and service on commercial Lasers and Industry Lasers.
Support customer on technical questions and provide training to customers.
Troubleshooting & problem solving on customer application related issues remotely or in the field.
Feedback to team based on the customers application.
Work closely with internal functional teams (Sale Quality Product Line Management Product Engineering R&D etc.) to solve technical issues and requests.

Qualifications and Requirements

3 years working experience in commercial laser industry
1 years service engineer work experience and strong hand-on ability in commercial laser
BS in Laser Optics or Engineering equivalent
Result driven and self-driven can work independently but being a team player understand and practice collaboration working with all functional groups effectively
Reading and writing English ability is must. Good English communication will be plus.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Its fun to work in a company where people truly BELIEVE in what theyre doing!Were committed to bringing passion and customer focus to the business.If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!Job Description summaryPrimarily provides pose...