Technology Operations Technical Lead

At Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

The Tech Lead for Technical Operations is a key team member of Freddie Macs Enterprise Risk Business Technology Team within Enterprise Risk Organization. Enterprise Risk Business Technology Team provides technology and data solutions for Financial Risk Non-Financial Risk Financial Crimes and Compliance organizations partnering across the Enterprise Risk to define strategies roadmaps objectives and deliver capabilities that transform the businesses. This role will be responsible for driving operational excellence while working across the organization to manage infrastructure cybersecurity obsolescence DevOps vendor relationship and alignment of technical initiatives with business goals and the overall enterprise Freddie Mac technology strategy.

The Tech Lead will be a key technical leader working with product development engineering data and business team providing strategic leadership and technical mentorship. You will be a key contributor to a technology operations strategy and will ensure operational while partnering across Freddie Mac technology organization. You will ensure This position requires a strong communicator with strong project management skills.

Our Impact:

• Delivery of Enterprise Risk technology and data solutions for Financial Non-Financial Financial Crimes and Compliance organizations that enable operational efficiency and business transformation.

• Ensuring compliance with regulatory policies and standards through technology solutions.

• Integration with a common Freddie Mac Enterprise data platform to enable effective risk-related data analytics and reporting.

• Enablement of the overall Freddie Mac technology vision within Enterprise Risk to drive technology innovation and modernization including transformation through GenAI.

• Enabling secure operations and solutions.

Your Impact:

• Lead and manage complex high-impact technical operations including obsolescence management infrastructure management DevOps vendor management and user support across multiple systems and teams contributing to the overall technology vision across Enterprise Risk.

• Develop manage and report on SLAs performance metrics etc..

• Monitor and address cybersecurity findings by partnering with development teams across the organization.

• Ensure security compliance and governance standards are met across all tech operations.

• Lead incident response and root cause analysis for critical system outages or issues.

• Drive cross-functional alignment balancing innovation speed and technical debt.

• Collaborate with Freddie Mac Enterprise Technology Architecture Data and Security organizations to ensure solutions are aligned with enterprise standards and principles

Qualifications:

• Bachelors or Masters degree in Computer Science Engineering or related field.

• 10 years of progressive software engineering and IT operations experience.

• 3 years in technical leadership role.

• Deep experience and strong knowledge of cloud platforms (AWS preferred)

• Strong knowledge of software development lifecycle CI/CD DevOps practices and Agile methodologies.

• 3 years of cybersecurity experience with CISSP certification preferred.

• 3 years of relevant large-scale enterprise transformation experience.

• 5 years of Project Management experience

• Prior experience in the primary or secondary mortgage industry is desirable with experience in highly regulated industries (e.g. (finance healthcare) required.

• Certifications in cloud operations and DevOps (e.g. AWS Certified Cloud Operations Engineer etc) are preferred

• Excellent communication collaboration and leadership skills.

• Ability to influence senior stakeholder and translate complex ideas into actionable outcomes.

Keys to Success in this Role:

• Highly motivated and energetic self-starter with solid organizational and time management skills; demonstrable experience operating at high standards of quality and accuracy within a fast-paced changing environment.

• Superb communication leadership and relationship management skills that enable partnering with and influencing key team members in an open collaborative environment at all levels of the organization.

• Technical leadership with knowledge of cloud based solutions and emerging technologies.

• Excellent verbal and written communication skills and ability to succinctly present and translate complex ideas into actionable outcomes.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender race color religion national origin age marital status veteran status sexual orientation gender identity/expression physical and mental disability pregnancy ethnicity genetic information or any other protected categories under applicable federal state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Macs business. This includes employee commitment to our acceptable use policy applying a vigilance-first approach to work supporting regulatory mandates and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.