Subscriber Programming Technician Phoenix, AZ and El Paso, TX

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

Responsibilities:

• Maintain and manage highly technical Motorola Solutions subscribers.

• Proactively address and mitigate subscriber issues and malfunctions ensuring optimal performance across integrated systems.

• Perform routine preventative maintenance on subscribers.

• Collaborate with customers to develop code plugs and implement custom programming for subscribers.

Preferred Candidate Skills:

• Proficiency in Radio Management and all software used for subscriber programming and code-plug development.

• Experience with P25 Systems LMR RF systems wired/wireless communication systems networking equipment IT networks and subscriber equipment.

• Experience in configuring and testing Motorola Solutions two-way radio and subscriber products.

• Knowledgeable in the installation of mobile communication systems.

• Basic knowledge of hand tools.

• Familiarity with RF cables including coax types and connectors with the ability to create and test coax cables.

• Knowledge of data cables and the ability to build and test them.

• Experience with rack installation including bolting to the floor and installing equipment according to rack diagrams.

• Knowledge of basic test equipment such as Viavi 3920 DMM power supplies and watt meters.

• Understanding of building drawings/layouts.

• Highly computer literate with proficiency in MS Word Excel Gmail Google Sheets and other Google applications.

• Strong self-management and interpersonal skills to collaborate effectively with Motorola Solutions customers subcontractor partners and internal teams (Sales Engineering Project Management Customer Service).

• Self-motivated and self-managed to perform all with minimal supervision.

• Ability to quickly solve customer problems in stressful situations.

Candidate Requirements

• Must successfully pass and maintain background checks and security clearances.

• Possess and maintain a clean driving record and a current valid drivers license.

• Legal authorization to work in the U.S. indefinitely is required; employer work permit sponsorship is not available.

• Willingness to travel 25% of the time within the designated territory.

This position is subject to working in high security areas governed by the US Department of Justices Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $70000 - $85000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Required Skills:

• 2 years of experience in one of the following: LMR RF Systems Radio Communications Radio Frequency Motorola equipment Wired/Wireless Communication Systems IT Systems Telecommunications Public Safety Engineering Networking Equipment IP Networking Solutions Architecture ASTRO 25 P25 WAVE VoIP Subscriber or Military experience.

• Must be a US Citizen or Permanent Resident with the ability to obtain a background clearance as required by our government customers.

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Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.