Yearbook Sales and Customer Service Representative
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Job Location:
Sedalia, MO - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Sales & Customer Service Representative for Memory Book Yearbooks
Location: Sedalia Missouri
Through direct marketing via mail telephone calls website inquiries response cards etc. the representative is responsible for increasing sales in both their specific territory and for the team as a whole within the goals and guidelines set by management for accountability. This is an inside sales positions and communication would be over the phone and by email. External communications will include but will not necessarily be limited to public and private school teachers administrators parent/student organizations photographers territory representatives and private individuals.
Customer service is provided on orders from order entry through the post-shipment time frame with interaction between the customer representative manufacturing and accounting. Internal communications will include but will not necessarily be limited to other representatives of the Sales and Customer Service team Information Systems Accounting Manufacturing Marketing and Management.
Paid an hourly wage with an uncapped commission paid if sales goals are met.
Visit our customer portal at:
JOB REQUIREMENTS/SPECIFICATIONS:
- Minimum education required is a high school diploma or GED. Must read write and communicate in English as it relates to this position. An associates or college degree is preferred.
- Bi-lingual in Spanish would be preferred.
- Office experience in dealing with international customers and shipping documentation not a requirement but would be beneficial.
- Must have a working knowledge of basic office procedures including keyboarding.
- Knowledge or experience with a CRM software package or customer database software is preferred.
- Knowledge of basic accounting functions would be helpful but not required.
- Good communicator with pleasant telephone voice.
- Proven sales experience is required; inside sales experience preferred.
Celebrating over 125 years of business Jostens has been a part of local communities working with K-12 schools colleges and universities teams and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products along with resources for educators yearbook curriculum and services to help motivate and inspire like Jostens Renaissance and Commitment to Graduate (C2G) and Student Character Builder are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel allowing us to move fast and explore innovative ideas.
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process or to perform the essential functions of the position please reach out to our HR team ator .
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
California Privacy Policy: Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Explore Jostens personalized college and high school class rings, customizable yearbooks, championship rings, graduation products, and more to celebrate big moments this year.
