Student Casual - Postgraduate Student Ambassador- Postgraduate Student Recruitment- Grade 2 – 900266

Position Details

School or Department: Postgraduate Student Recruitment

Location: University of Birmingham Edgbaston Birmingham UK

Grade/Band: Grade 2

Hourly rate: 13.06 per hour plus holiday entitlement

Casual contract from: 03/11/2025-18/08/2026

Working Hours: Ad Hoc

Advert closing date: 13/10/2025 23:55pm

Number of positions available: 70

Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years andweare equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond support them to succeed and celebrate their success.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas innovation and warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we areand how we work.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus including main bus routes and a train station on campus we have a state-of-the-art sports centre with pool shopsplaces to eat and drinkour own art gallery museum and botanical gardens.

Find out more about thebenefits of working for the Universityof Birmingham.

Role Summary

Postgraduate Ambassadors will be emailed with opportunities to work throughout the year by the Central Postgraduate Recruitment Team. Work allocation will typically be upon a first-come first-served basis in response to the emails sent out by the Central Postgraduate Recruitment Team; this provides you with the flexibility to choose work that suits your timetable.

There are a range of opportunities both in-person and online that you can choose to get involved with including the option to work: weekly Unibuddy messages blogs and content creation; delivering campus tours; assisting with Postgraduate Open Days; writing ad hoc blogs and filming; answering student email enquiries; and more. You will receive briefings and training for all of the opportunities.

For those also interested in the Postgraduate Content Creator role an additional form will be required to provide sample work of your video content and blog writing skills. You can find more information and the additional form on the following webpage: Postgraduate Content Central - University of Birmingham.

Main Duties

• Assisting with Postgraduate Open Days and being responsible enough to act autonomously and proactively within given roles.

• Providing exceptional customer service to prospective students and their guests particularly for those who are experiencing the University for the first time.

• Being adaptable to various roles and tasks that are assigned at recruitment events.

• Creating and delivering presentations in-person or online detailing student life and personal experiences about topics useful to prospective students.

• Acting as a representative and ambassador of the University to uphold its reputation whilst advising prospective students either in-person or online.

• Answering prospective students enquiries either during a recruitment event or via our online platforms such as Unibuddy or email queries or taking part in our live chat sessions.

• Delivering engaging campus tours to groups of students and guests and providing personal advice when questioned about the University and student experience.

• Assisting with the set-up of recruitment events on campus and assuming the responsibility to carry out tasks within a timely manner.

You can find more information and the additional form on the following webpage: Postgraduate Content Central ( Specification

• Demonstrable experience of supporting events

• Experience and confidence in leading and dealing with large groups of people

• Excellent communication skills including public speaking

• Demonstrable ability to work as an effective team member

• Ability to work with own initiative and manage time effectively

• An enthusiastic customer-focused approach to work

• Accuracy and attention to detail

For applicants wishing to also be part of the content creator team they will be expected to:

• Use their own initiative to develop regular content for given briefs.

• Use creativity to create and edit engaging content whether that be in blog or video format.

• Respond to prospective students Unibuddy messages within a timely manner.

For any informal queries please contact Aaminah Salloo ()

View our staff values and behaviourshere

Valuing excellence sustaining investment

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

The University of Birmingham restricts all students to working up to 20 hours per week during term time. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT PGR or PhD student) you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per addition to this please be aware if you are an International student you will be required to apply to the Registry for the appropriate Authorised Absence.

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work check.These checks will need to be completed prior to work commencing.