Case Manager, Bronx Grove
Case Manager, Bronx Grove
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Job Description
Who We Are:CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach almost 80000 individuals and families including almost 13000 serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.
Bronx Grove is a building which was developed and is operated by CAMBA Housing Ventures. The project has 323 total number of dwelling units; 194 units will be supported by social services. There will be an onsite superintendent. The unit distribution is 97 ESSHI units and 97 NY 15/15. CAMBA Inc. is the on-site services provider. Sixty-one apartments 60% of the units in the building will be master leased by CAMBA and will house chronically homeless single adults and families who the head of households are diagnosed with chronic health conditions. The remaining 129 units are occupied by community residents who may require some services.
Position: Case Manager Bronx Grove
Reports To: Program Manager
Location: 261 East 202nd street Bronx NY 10458
What The Case Manager Does:
- Maintain professional relationships with clients and compliance with HIPAA regulations.
- Practice Universal Precautions/Standard Protocol & Procedures.
- Comply with any and all Federal State City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
- Review all documentation establishing tenants eligibility for program and make file copies.
- Create and maintain tenant files.
- Conduct initial intake and assessment of tenants and tenants families needs and periodic re-assessments.
- In collaboration with tenants prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
- Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
- Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
- Conduct group sessions and/or workshops to assist tenants with independent living skills.
- Recommend and implement strategies to persuade tenants to participate more fully in this process.
- Monitor tenants progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits and document via progress notes.
- Participate in case conferences.
- Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
- Provide all required information for weekly/monthly/quarterly/annual reports.
- May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or (b) have not demonstrated a willingness to participate in the process (lost-to-service); or (c) have become ineligible for services (e.g. moved out of building).
- May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education healthcare housing legal issues etc.
- May schedule appointments for tenant with referral organizations.
- May escort tenants to appointments (educational medical social service etc.)
- May assist tenants in completing applications for benefits and entitlements and may process applications on tenants behalf.
- May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
- May evaluate actual living conditions of tenants through home visits.
- May prepare marketing materials for the program.
- May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
- May input tenant data and tenant progress information into automated database.
- Tasks may be modified expanded and/or assigned over time.
Minimum Education/Experience Required:
- Bachelors degree (B.A.) and/or equivalent experience.
Have worked in the field for at least 1 year with the SPMI population
Other Requirements:
- Obtain Criminal History Checks (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System) and Staff Exclusion List (SEL) clearance.
- Ability to maintain fingerprint clearance throughout the duration of employment.
- Experience working with persons with HIV mental illness and/or substance abuse histories.
- Flexible hours may be needed to provide shift coverage in the evenings/weekends based upon the needs of the residents.
- Experience in clinical supervision housing issues and working with individuals with mental illness substance abuse issues HIV/AIDS and other special needs.
- Experience developing and facilitating groups.
- Knowledge of supportive housing services operations.
Compensation: $50K-$55K annually
When salary ranges are listed the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and includes but is not limited to experience education budget and/or program size internal equity skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance dental insurance 403(b) retirement plan with employer match paid time off (vacation personal and sick time) and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color people with disabilities and lesbian gay bisexual and transgender people are encouraged to apply. We consider all applicants without regard to race color religion creed gender gender identity gender expression national origin age disability socio-economic status marital or veteran status pregnancy status or sexual orientation.
Required Experience:
Senior IC
Employment Type
Full-Time
