National Account Manager

Position Snapshot
Business area: Nespresso Canada
Location: Montreal Quebec
Hybrid: Montreal QC located at 300 Lo-Pariseau suite 2300 Montral QC Canada H2X 4B3

A little bit about us
Nestl Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 140000 farmers in 18 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding in 2003 in collaboration with the NGO Rainforest Alliance the program helps to improve the yield and quality of harvests ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.

In 2022 Nespresso achieved B Corp certification - joining an international movement of over 6500 purpose-led businesses that meet B Corps high standards of social and environmental responsibility and transparency.

Headquartered in Vevey Switzerland Nespresso operates in 74 markets and has overit operated a global retail network of 791 boutiques. For more information visit the Nespresso corporate

Position Summary
The National Account Manager is responsible for managing and growing key national accounts. This role involves developing strategic plans to meet sales targets building strong client relationships and collaborating with cross-functional teams to ensure customer satisfaction. The National Account Manager serves as the primary contact for assigned accounts focusing on driving revenue growth and maximizing profitability.

A day in the life of an Account Manager
Monitor market trends and competitor activities to identify opportunities.
Analyze market insights using tools like New Product Development (NPD) and Nielsen.
Communicate findings to develop strategies and drive sales.
Conduct business reviews with clients to assess performance and growth opportunities.

On & Offline Trade Strategy:
Implement online acquisition strategies for partners.
Drive eBusiness strategy and coordinate eContent implementation.
Manage relationships with national accounts and machine partners to tailor solutions.

Execution Excellence:
Develop and execute strategic account plans in collaboration with internal teams.
Coordinate promotional activities and ensure cross-functional communication.
Manage forecasts and stock levels ensuring logistics operations are aligned.

Shopper Experience:
Establish visibility strategies and ensure Nespresso presence in stores.
Monitor competitive activities and implement category management initiatives.

Sales Growth and Profitability:
Focus on sell-in/sell-out performance and trade (Customer Relationship manager) CRM.
Negotiate commercial agreements to enhance long-term profitability.

Compliance:
Adhere to company policies and regulations including Nestl trade policies.

What will make you successful
Bilingualism in English and French language skills are a requirement as this position requires collaboration with stakeholders across the Canadian market
5 years of experience in sales and account management or business development demonstrating a proven ability to achieve business results
A valid full drivers license and a clean driving record are required along with a willingness to frequently travel within the assigned territory
Post secondary education in Business any related field or equivalent experience
Effective communication negotiation and strong leadership skills are required to express analytics and deliver presentations to various levels within the organization and externally to customers.
Proficient with MS Word Excel and PowerPoint
Proven ability to manage multiple tasks with excellent time and project management while paying attention to detail.
Motivation as a self-starter with the ability to think out of the box in an effort to secure incremental business opportunities.

Benefits
Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
Company matched pension plan
Four weeks of Vacation and six personal days (Personal Paid Holidays)
Flexible and hybrid work arrangements
Excellent training and development programs as well as opportunities to grow within the company
Access to Educational Assistance & Tuition Reimbursement
Bonus eligibility
Gender affirmation benefits to ensure access to necessary care resources and coverage for gender-affirming procedures
Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions gender or sexual orientation
Adoption benefits to remove some of the financial barriers associated with adoption
Free Nespresso Coffee Machines and $100 monthly coffee credit
Up to 50% off Nespresso Coffee Machine Capsules and accessories
Access to the Discount Company store with Nestl Nespresso and Purina products (Located across various Nestle offices/sites)
Additional discounts on a variety of products and services offered by our preferred vendors and partnerships

What you need to know
We will be considering applicants as they apply so please dont delay in submitting your application.

Nestl Canada is an equal-opportunity employer committed to diversity equity inclusion and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education perspectives culture ethnicity race sex gender identity and expression nation of origin age languages spoken veterans status colour religion disability sexual orientation and beliefs.

If you are selected to participate in the recruitment process please inform Human Resources of any accommodations you may require. Nestl will work with you in an effort to ensure that you are able to fully participate in the process.

#LI-Hybrid
#NestleSJ
#LI-SB1