Technical Specialist (Hybrid)
Technical Specialist (Hybrid)
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Job Description
Job Title: Technical Specialist (Hybrid)
Location: Raleigh NC
Duration: 12 Months
Job Description:
The Technical Analyst / Project Facilitator serves as abridge between technical teams business stakeholders and project management leadership.
Responsibilities:
Technical Analysis & Support
- Analyze technical requirements system workflows and integration points across clinical and business applications.
- Assist with solution design testing and validation of application functionality.
- Translate technical details into business-friendly documentation and presentations.
- Support system troubleshooting and escalate technical issues to appropriate teams.
Project Facilitation & Coordination
- Coordinate project activities tasks and deliverables with IT and clinical/business teams.
- Develop and maintain project documentation including charters status reports meeting minutes and risk logs.
- Track timelines and dependencies escalating risks and delays to leadership.
- Facilitate communication between stakeholders vendors and internal teams.
Stakeholder Engagement
- Partner with clinical administrative and IT stakeholders to gather requirements and validate project deliverables.
- Organize and lead project meetings workgroups and status updates.
- Ensure alignment of projects with DSOHF strategic priorities and regulatory requirements.
Quality Assurance & Compliance
- Assist in developing and executing test plans for new systems or enhancements.
- Ensure compliance with HIPAA state IT security policies and organizational change management processes.
- Support post-go-live monitoring and validation of technical solutions.
Continuous Improvement
- Recommend process improvements to enhance efficiency and collaboration in IT project delivery.
- Contribute to knowledge base and documentation standards for ITD.
Skills:
Skill
Required/Desired
Amount
of Experience
Epic implementation or operations support experience
Highly Desired
2
Years
Health IT experience
Highly Desired
2
Years
Working knowledge in application development and system integration
Nice to have
2
Years
Ability to manage timelines financial resources and the activities of others to achieve success and to monitor project progress and provide updates
Highly Desired
2
Years
Experience in the entire development process including specification workflow analysis workflow diagrams data modeling documentation and quality
Highly Desired
2
Years
Able to convey technical information to client and promote understanding of relevant issues
Highly Desired
2
Years
Employment Type
Full-time
