Sales Development Representative
Sales Development Representative
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1 Vacancy
Job Description
Sales Development Representative (SDR) Serve First CX
Location: Milton Keynes / Hybrid
Salary: Competitive uncapped commission benefits
Start date: Immediate
Serve First CX is a fast-growing customer experience (CX) provider backed by 4.6M in growth funding. We partner with some of the UKs best-known brands across retail hospitality leisure facilities management and healthcare helping them deliver operational excellence retain customers and grow revenue.
With a strong pipeline and fresh funding were scaling quickly and were looking for ambitious Sales Development Representatives (SDRs) to accelerate their career in B2B sales.
This role will focus on our soon-to-be-launched Client Connect solution a digital business reviews platform for enterprise B2B companies. We help clients reduce churn and unlock growth opportunities by transforming quarterly business reviews (QBRs) and ongoing feedback into actionable insights.
What youll be doing
- Prospecting and engaging with senior decision-makers (Operations Directors CX Leaders HR Directors Marketing Managers) across multiple industries.
- Running multi-touch outreach campaigns (calls LinkedIn email voicemail) to create meaningful conversations.
- Qualifying leads against our ideal customer profile (ICP) and booking discovery calls for Account Executives.
- Using HubSpot to track activity manage pipelines and refine outbound sequences.
- Being the first point of contact for prospects creating curiosity and excitement about our solutions.
Why join Serve First CX
- Proven tech & innovation: Alongside Client Connect our ecosystem includes AI-powered next-gen feedback terminals AuditPro:360 mystery shopping and Helpdesk solutions tools that solve real business problems fast.
- Clear career path: High performers can progress to Account Executive roles within 18 months.
- Culture: A tight-knit team that thrives on energy curiosity and accountability no micromanagement just the support to win.
What were looking for
- A self-starter hungry to build a sales career.
- Confident articulate communicator with a consultative approach.
- Resilient target-driven and comfortable with high outbound activity (30 to 50 quality calls a day).
- Curious about business problems you lead with the prospects pain points not the product.
- Previous SDR telesales or customer-facing experience is ideal but were open to graduates or career changers with the right mindset.
What success looks like
- Booking 8 qualified discovery calls per month.
- Maintaining consistent activity levels across calls LinkedIn and email.
- Building relationships with our Dream 500 target accounts.
- Contributing directly to Serve First CXs growth as we scale into new sectors.
Perks
- Competitive salary uncapped commission
- Hybrid working (office 23 days per week after training)
- Quarterly team socials and incentives
- Clear progression opportunities in a high-growth scale-up
Ready to build your sales career with a company redefining customer experience
Apply today and join Serve First CX on our growth journey.
Participation in a commission scheme based on appointments made and business booked.
Employment Type
Full Time
