German-Speaking Customer Support Specialist in Malta
German-Speaking Customer Support Specialist in Malta
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Job Description
German-Speaking Customer Support Full-Time (Hybrid Role in Malta)
Are you looking for a career where you can make a real difference Join our team as a German-Speaking Customer Support Agent and play a key role in ensuring a safe and supportive online environment. Your work will help prevent scams fraud and harmful activities protecting millions of users worldwide.
This full-time position offers a hybrid working model based in sunny Malta giving you the flexibility to work from home while also collaborating with a dynamic team. We value passion and commitment more than prior experience so if youre fluent in German with strong writing and reading skills and have a good command of English this could be the perfect opportunity for you!
What We Offer
- Hybrid working in Malta: Enjoy a balance between remote work and office collaboration.
- Relocation support: Well help you move to Malta smoothly
- Performance bonuses: Be rewarded for team success with regular performance-based incentives.
- Health insurance: Comprehensive health coverage to ensure your well-being.
- Career growth: Benefit from professional development opportunities and a clear path for advancement.
- Flexible shifts: No night shifts! Work morning or late shifts that fit your lifestyle.
- Work-life balance: Managers understand and accommodate personal commitments when needed.
What Youll Do
- Respond to customer queries and complaints via email (no phone calls).
- Moderate and review content on digital marketplaces ensuring compliance with guidelines.
- Help protect online users from fraud scams and inappropriate content.
- Collaborate with a supportive multicultural team based in Malta.
What Were Looking For
- Native German speaker with strong language skills.
- Good command of English (basic to conversational level).
- EU citizenship or valid work permit for Malta.
- A detail-oriented mindset with excellent decision-making skills and a proactive attitude.
Ready to make a positive impact in the digital space Join us and be part of a team that helps create safer online environments for all.
Employment Type
Full Time
