Catering and Events Coordinator – Hilton Baltimore Inner Harbor
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Job Location:
Baltimore, MD - USA
Hourly Salary:
$ 25 - 26
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The ideal candidate brings prior experience in Catering Events or Front Office operationspreferably within Hiltonand demonstrates strong organizational skills and exceptional attention to detail.
Shift Pattern: 8:30AM-5:00PM Monday - Friday with weekend availability if needed.
Pay Rate:$25.00-$26.00 per hour
The Benefits: Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay
- Medical insurance coverage for you and your family
- Mental health resources
- Best-in-class paid time off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) with a 15% discount
- Debt-free education: Access to a variety of educational credentials including college degrees professional certificates and more
- Career growth and development opportunities
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending on property-specific terms and conditions of employment and the collective bargaining agreement if applicable.
What will I be doing
As a Coordinator in the Catering and Events department you will be responsible for assisting and supporting several Catering & Event Managers. Specifically your essential functions will be to perform the following tasks to the highest standards:
- To organize plan and prioritize your duties by developing plans and goals.
- Timely communication to internal and external clients via telephone email written documents or in person.
- Handling phone calls e-mails and greeting clients for Catering and Events in a professional courteous manner.
- Inputting programs in booking systems managing VIP guest arrangements and coordinating site visits.
- Creating and communication of documents including but not limited to BEOs group resumes post event reports menus diagrams/floor plans.
- Working with affiliate groups.
- Assist with clients and deliver on the clients expectations.
- Demonstrate knowledge of job systems products booking systems and processes.
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.
- Ensure high quality service by communicating and assisting others to understand the guest needs.
- Participate in customer site inspections and assist with the sales process as necessary.
- Other duties as necessary based on business needs
- Regular attendance
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
IC
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
