Head of Partnerships

Our partnership ecosystem is at a turning point. Weve built a strong base with thousands of affiliates and a handful of key integrations but now were aiming higher: deeper relationships bigger players better deals and a program that fuels real growth - for us and our partners. Youll lead the charge steering two teams to acquire strategic partners and ensure they thrive on our platform. This isnt just about numbers - its about transforming how we currently work with partners from affiliate-driven wins to a mature relationship-based engine.

Youll report directly to a Chief Growth Officer with the freedom to set the vision and the support to make it happen.

Important: Were specifically looking for someone with proven experience building and managing strategic partnerships in the United States. Youve operated in the U.S. ecosystem understand its partner dynamics and know how to unlock growth in that market.

Tasks

Heres what youll be up to:

• Define and drive our partnership strategy decide who we target how we win them and where we take this ecosystem next.
• Lead two teams: Partnership Acquisition (hunting for new partners) and Partnership Program (making them successful) ensuring both deliver results.
• Shift our focus from affiliate-reliant growth to strategic relationship-driven partnerships that unlock bigger deals and deeper integrations.
• Own the metrics that matter- revenue from partnerships customer growth and adoption of APIs and apps built by partners.
• Partner with our Marketplace and Growth teams to distribute apps boost API usage and equip partners with tools and knowledge to succeed.
• Build a thriving community think events activations and offline efforts to bring our ecosystem to life.
• Navigate ambiguity - help us pinpoint the ideal partner profiles (affiliates solution partners engineers tech providers and beyond) and chart the path forward.

Requirements

Who You Are:

• You have direct experience building partnerships in the USA market you understand its nuances expectations and what drives success there
• Youve led partnerships at a SaaS or tech company ideally scaling a program from early wins to a mature ecosystem.
• Youve operated at scale think thousands of partners millions in revenue or ecosystems with global reach - and know how to manage complexity without losing focus.
• Youre a strategist comfortable transforming an affiliate-based model into a relationship-driven powerhouse.
• Youre metrics-driven revenue customer growth and adoption rates are your language and you know how to move them.
• Youve got experience with diverse partner types engineers solution partners VARs or integrators - and can spot the right opportunities.
• Youre a leader who inspires teams builds trust with partners and collaborates across departments to get results.
• You excel at turning vision into reality - crafting clear plans and guiding your teams to deliver with precision and pace.
• You thrive in a fast-moving environment and bring clarity to complex challenges - bonus if youve activated communities offline too.

Benefits

How we work

Were a hybrid team remote when it makes sense onsite when it matters most.

Once per quarter your whole team spends 5 working days together at our Wrocaw office a time for focused execution unblocking work and driving key outcomes.

Our office is open year-round drop by anytime.

Benefits

We dont want you to worry about all the basic benefits - like a Multisport card private health care or a home office equipment budget.

What we really want you to feel and what we believe in is that the real benefits come from the culture weve built.

With a hybrid work model unlimited paid days off and sick days policy an environment focused on outcomes instead of worked hours and people dedicated to their work youll find a workplace where you can thrive.

And heres the icing on the cake: youll have the opportunity to work with the makers behind all Text products: LiveChat ChatBot HelpDesk KnowledgeBase OpenWidget.

Are you feeling like this might be a great place to consider working for We feel it too ;) Join us and apply.