MS Expert - NSP/NFM-P
MS Expert - NSP/NFM-P
Posted on :
15-09-2025
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1 Vacancy
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Job Description
MS Expert - NSP/NFM-P
Job Description (JD)
Education and Experience Required:
- 5 years of professional experience in telecom/IT operations.
- Bachelor of Science or equivalent degree in Computer Science or Electronics or Telecommunications or related fields.
Mandatory Skills:
NSP/NFM-P
- Working knowledge of NSP/NFM-P on FCAPS Functionalities.
- Basics of Linux: command-line proficiency system navigation basic scripting (shell/awk/sed).
- Strong understanding of telecom OSS and Trap flow from SBI to NBI via Element Management System (EMS) and Network Management System (NMS).
- Familiarity with fault management processes and alarm correlation mechanisms.
- Ability to perform routine system health checks including NSP/NFMP Application and its Services monitoring.
- Capable of conducting first-level analysis on system related alarms reported.
- Basic understanding of:
- Network Topology
- Statistics Manager
- Discovery Manager
- Regular reporting and escalation of recurring or critical issues to L3 support and tracking to closure.
- Performing trap testing collecting TCP debug logs analysing the logs for diagnosis and Compatibility Checks.
- Handling P2/P3/P4 customer incidents adhering to defined SLAs.
- Willingness and ability to work in rotational shifts (24/7 support environment).
- Preparation and documentation of known issues workarounds and SOPs for future reference.
- NSP Kubernetes Certificate Renewal: Responsible for tracking and renewing expiring certificates; coordinating with Product Support teams and ensuring minimal disruption during renewal activities.
- Application Upgrade Support: Assistance in Application version upgrades by performing pre-upgrade validations supporting deployment activities and conducting post-upgrade checks to ensure service continuity and functionality.
- Node Integration: Hands-on experience with NFMP Nodes integrations and disintegrations SNMP MD5 & DES passkeys generations Mibs activation.
- Knowledge on Property Resync Alarms settings Alarm policies Alarms Squelching TCA Policy for restricting the alarms flow and severities
Additional Preferred Skills (Nice to Have):
- Scripting experience on Shell/Perl/Python and APIs for automating routine tasks.
- Exposure on Oracle PL/SQL ITIL processes including Incident Problem and Change Management.
- Understanding of SNMP syslog and other telemetry protocols.
- Experience with reporting tools and KPI/metrics dashboards.
- Knowledge on Kubernetes RHOS
- Strong communication and documentation skills.
- Ability to work independently and as part of a collaborative team.
Employment Type
Full-time
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