Product Operations Manager

Beaverton, OR - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Manager Notes:

This position is onsite at WHQ and is filling in for someone on FTE leave. Candidates must be local to be considered.
Theres potential for this position to transition into something permanent within the Jordan brand.
Former Nike experience a plus but must have a passion or experience in design operations.
This role will support DESIGN OPERATIONS.
Program and project management background would work well for this role.
Prior design experience with an operational mindset is a plus or work in product development in sportswear.
Must have strong communication skills to work with graphic designers color designers product designers footwear and apparel designers in the Jordan Basketball space.
Detail-oriented and be able to be able to visualize the plan for all teams across Jordan Basketball.

RESPONSIBILITIES

The nature of the work is focused on collaborating with cross-functional teams to streamline operations drive continuous improvement and contribute to the successful launch and ongoing management of our products.
Work closely with product managers development teams marketing and other stakeholders to align operational processes with overall product strategy and objectives.
Develop and maintain project plans timelines and resource allocation.
Coordinate activities across teams to ensure timely and successful product launches.
Identify opportunities for process improvement and operational efficiency.
Implement best practices and workflows to enhance the overall effectiveness of product development and delivery.
Foster open communication channels between teams.
Ensure transparency regarding project status milestones and potential challenges.
Facilitate regular status meetings and reporting.
Proactively identify and mitigate risks that may impact product delivery.
Collaborate with teams to develop contingency plans and strategies for risk prevention and resolution.
Utilize data analytics to assess product performance track key performance indicators (KPIs) and provide insights for decision-making.
Generate regular reports for stakeholders.
Implement and oversee quality assurance processes throughout the product lifecycle.
Collaborate with testing teams to ensure that products meet established quality standards.
Work with customer support teams to gather and analyze customer feedback.
Integrate customer insights into product operations to drive improvements and enhancements.
Manage relationships with external suppliers and vendors involved in the product development process.
Ensure that external partners align with project timelines and quality expectations.
Optimize resource allocation and utilization.
Collaborate with teams to ensure that personnel and tools are effectively deployed to meet project goals.
Work with finance teams to manage project budgets.
Monitor spending track expenses and provide financial updates to stakeholders.
Drive a culture of continuous improvement within the product operations domain.
Encourage feedback innovation and the implementation of lessons learned from previous projects.

REQUIREMENTS

Typically requires a Bachelors Degree and a minimum of 5 years directly relevant work experience
Ideally 5 YOE as a Product-focused Operations Manager (or Project/Program Manager focused on Products) coming from large-scale enterprise-level environments
Prior design experience with an operational mindset is a plus or work in product development in sportswear.
Must have strong communication skills to work with graphic designers color designers product designers footwear and apparel designers in the Basketball space.
Detail-oriented and be able to be able to visualize the plan to all teams across Basketball.
Experience with Miro and Airtable preferred but not required.

Manager Notes: This position is onsite at WHQ and is filling in for someone on FTE leave. Candidates must be local to be considered. Theres potential for this position to transition into something permanent within the Jordan brand. Former Nike experience a plus but must have a passion or experi...

Manager Notes:

This position is onsite at WHQ and is filling in for someone on FTE leave. Candidates must be local to be considered.
Theres potential for this position to transition into something permanent within the Jordan brand.
Former Nike experience a plus but must have a passion or experience in design operations.
This role will support DESIGN OPERATIONS.
Program and project management background would work well for this role.
Prior design experience with an operational mindset is a plus or work in product development in sportswear.
Must have strong communication skills to work with graphic designers color designers product designers footwear and apparel designers in the Jordan Basketball space.
Detail-oriented and be able to be able to visualize the plan for all teams across Jordan Basketball.

RESPONSIBILITIES

The nature of the work is focused on collaborating with cross-functional teams to streamline operations drive continuous improvement and contribute to the successful launch and ongoing management of our products.
Work closely with product managers development teams marketing and other stakeholders to align operational processes with overall product strategy and objectives.
Develop and maintain project plans timelines and resource allocation.
Coordinate activities across teams to ensure timely and successful product launches.
Identify opportunities for process improvement and operational efficiency.
Implement best practices and workflows to enhance the overall effectiveness of product development and delivery.
Foster open communication channels between teams.
Ensure transparency regarding project status milestones and potential challenges.
Facilitate regular status meetings and reporting.
Proactively identify and mitigate risks that may impact product delivery.
Collaborate with teams to develop contingency plans and strategies for risk prevention and resolution.
Utilize data analytics to assess product performance track key performance indicators (KPIs) and provide insights for decision-making.
Generate regular reports for stakeholders.
Implement and oversee quality assurance processes throughout the product lifecycle.
Collaborate with testing teams to ensure that products meet established quality standards.
Work with customer support teams to gather and analyze customer feedback.
Integrate customer insights into product operations to drive improvements and enhancements.
Manage relationships with external suppliers and vendors involved in the product development process.
Ensure that external partners align with project timelines and quality expectations.
Optimize resource allocation and utilization.
Collaborate with teams to ensure that personnel and tools are effectively deployed to meet project goals.
Work with finance teams to manage project budgets.
Monitor spending track expenses and provide financial updates to stakeholders.
Drive a culture of continuous improvement within the product operations domain.
Encourage feedback innovation and the implementation of lessons learned from previous projects.

REQUIREMENTS

Typically requires a Bachelors Degree and a minimum of 5 years directly relevant work experience
Ideally 5 YOE as a Product-focused Operations Manager (or Project/Program Manager focused on Products) coming from large-scale enterprise-level environments
Prior design experience with an operational mindset is a plus or work in product development in sportswear.
Must have strong communication skills to work with graphic designers color designers product designers footwear and apparel designers in the Basketball space.
Detail-oriented and be able to be able to visualize the plan to all teams across Basketball.
Experience with Miro and Airtable preferred but not required.