Benefits Specialist
Benefits Specialist
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Job Description
1046963
Our HubSpot Benefits team prides itself on our innovative and flexible approach to employee health and wellness and we are looking for an exceptional individual to join our team as a Benefits Specialist. This position is ideal for someone who has a passion for helping others great attention to detail and an interest in growing their career within the Total Rewards space.
As a trusted member of the Benefits team you will be responsible for the day-to-day administration of benefits programs as well as exciting initiatives to support employees. You will be a main point of contact for employee benefits compliance and programs in NAM (Canada Colombia and US).
Benefits Administration & Support
- Own day-to-day benefits operations across supported entities ensuring programs are delivered consistently and aligned to local requirements and company policy.
- Scale through automation & process design: Implement HRIS/TPA integrations workflows and SOPs to reduce manual touches; document controls and handoffs for repeatability.
- Act as the escalation contact for employees regarding benefits inquiries (medical dental vision life insurance disability retirement plans wellness programs etc.).
- Support annual open enrollment processes ensuring accurate employee communication and system updates.
- Maintain and audit benefits data in HRIS and ensure timely updates for employee life changes (new hires terminations dependents etc.). Complete and audit enrollments life events and terminations; resolve employee issues end-to-end and track SLAs through closure.
- Partner and collaborate with cross functional teams including Payroll Legal Finance HRIS People Operations and People Partners.
- Perform regular reconciliations of enrollments deductions billing and carrier invoices; investigate variances and implement corrective actions.
- Other benefit projects and assignments as necessary.
Vendor & Program Management
- Support implementation of benefits in new and existing entities including creation of benefit playbooks.
- Collaborate with and manage relationships with external providers vendors and brokers and ensure timely renewals plan design changes launch/implementation of new benefits and resolution of any issues escalations and employee inquiries
- Track utilization costs and employee experience metrics; surface insights and recommendations to optimize value and employee outcomes.
Compliance & Documentation
- Ensure programs comply with applicable federal state and local regulations across supported entities (ERISA ACA HIPAA COBRA etc.).
- Operationalize business processes that sustain ongoing compliance and audit readiness.
- Maintain proper documentation for audits and reporting.
- Support benefits reporting for internal stakeholders and regulatory bodies.
Employee Communication & Education
- Create and distribute employee-friendly benefits communications guides and FAQs.
- Conduct benefits orientations for new hires.
- Organize webinars workshops and other initiatives to promote employee understanding and usage of benefits.
- Build and maintain clear localized communicationsonboarding materials open enrollment guides intranet pages FAQs and campaign messaging (including Spanish where appropriate).
Skills & Qualifications
- Bilingual in English and Spanish.
- Experience in benefit administration & program management in NAM.
- Ability to work in a fast-paced environment and collaborate across various stakeholders.
- Excellent project management skills with ability to manage multiple projects and priorities and carrier/broker relationships.
- Strong interpersonal and communication skills and the ability/desire to coach and mentor others on the team.
- Knowledge of regulations compliance and reporting requirements.
- Strong attention to detail analytical and execution skills and ability to implement and execute new processes.
- Strong customer service focus with ability to work with confidential information and consistently exercise good judgment.
We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability please reach out to us using this form.
At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.
Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.
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Required Experience:
Unclear Seniority
Employment Type
Full Time
