Field Service Technician - Central New York

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

**The Field Service Technician MUST live a commutable distance to Syracuse New York. The Public Safety customers are located centrally in the state of New York.**

• Perform preventative maintenance focusing on trend analysis and comprehensive documentation.

• Develop solutions for complex technical issues related to system maintenance upgrades and support.

• Engage in continuous training on the latest technologies and troubleshooting techniques.

• Collaborate with Engineering Project Management and Sales to maintain optimize and support advanced communication systems.

• Optimize and support complex communication systems and software applications including advanced troubleshooting of software-driven electronics provisioning of infrastructure and performance optimization of RF and Broadband systems.

• Maintain optimize test and document complex communication systems.

• Provide weekly activity and accomplishment reports.

• Demonstrate knowledge of RF systems (transmitters receivers antenna networks) standard telephony dedicated data circuits and packet switching techniques.

Specific Knowledge/Skills Required:

• Security CompTIA or a related certification is highly desirable.

• Proficiency in computer network installation configuration and maintenance including cabling routers switches firewalls and bridges.

• Knowledge of wired communication systems such as LAN and WAN.

• Experience with logging recording systems RF interfaces wired/wireless communication systems and networking equipment.

• Computer literate with proficiency in MS Word Excel Outlook and Access.

• Strong self-management and interpersonal skills to work effectively with Motorolas customers subcontractors (MSS) and internal teams (Sales Engineering Project Management and customer service).

• Self-motivated and self-managed to perform duties with minimal direct supervision.

• Ability to quickly solve customer problems in stressful situations.

Candidate Requirements:

• Must have a current valid drivers license and no traffic violations

• Must be able to obtain background clearance as required by government customer.
• Must reside in Central New York or be willing to commute to Public Safety customers located in Central New York
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
• Must be willing to travel 30% of the time as needed around central New York State.

#LI-CC1

This position is subject to working in high security areas governed by the US Department of Justices Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $80000 - $90000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• 2 years experience in one of the following: LMR RF systems Radio Communications Radio Frequency Motorola equipment Wired/Wireless Communication Systems IT Systems Telecommunications Public Safety Engineering Networking equipment or Military experience.
• Must be able to obtain background clearance as required by government customer.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our :

• Incentive Bonus Plans
• Medical Dental Visionbenefits
• 401K
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.