Collision Shop Auto Body Estimator

East Rochester, NY - USA

Monthly Salary: $ 40000 - 70000

Posted on: 15-09-2025

Vacancies: 1 Vacancy

Job Summary

Do you enjoy assessing customer needs and have the ability to understandthe difficulty of their situation Thenthis job may be for you!

We are looking for aCollision Shop Auto BodyEstimator (experienced or willing to learn)to join the team!

Schedule: Full-Time Monday - Friday7:30am to 5pm
Compensation: $40000 - $70000 based upon experience

What does an Estimator do

Excellent customer service is a top priority; its our job to turn that customers difficult situation around.
Work with customers to complete an accurate estimate according to appropriate Insurance Company guidelines.
Follow the job through the entire process from initial greeting handling all insurance communications overseeing parts ordering keeping the customer updated maintaining quality control to final delivery.
Identify repair work needed by working with customers and technicians to address hidden damage etc
Compute repair cost generate itemized repair order and explain the estimate to the customer.
Keep customer informed and updated throughout the repairs.
Maintain Customer Satisfaction score at or above designated standards.

You Must...

Have experience OR be eager and willing to learn with a drive for a career path in the auto industry!
Having aNYS Independent Appraisers Licenseand being familiar with the various insurance guidelines is a plus but not required!
Have a high workethic andpositive attitude be organized and detail oriented
Have excellent communication and customer service skills
Be at least 18 years old eligible to work in the USable to pass a drug screen and have a valid drivers license with an acceptable driving record

Why would you want to join Team Hoselton

We use the ROME Body Shop management system the best system in the industrywith CCC Estimating System!
Newerpaint booths frame machines mobile spot welders all new HID lighting and more!
Multiple styles of lifts for different types of repairs
We have the largest parts area around which gives techs quick access to parts and keeps the shop clear of clutter!

Why Hoselton Auto Mall We offer......

We have a great team and are growing!
A fantastic work environment with state-of-the-art technology and TONS of opportunity for advancement!
Generous Paid Time Off & Holidays!
Medical insurance as low as$11/week dental as low as $4/week and vision as low as $1/week
$500employer sponsored FSA benefit card
401(k) retirement plan (withprofit sharing & employer match)
Group Life & Disability Insurances
FREE Tickets to Amerks Red Wings & CMAC!
Discounts on CARS Parts Service!

See our Welcome to Our Family video here:

POSITION SUMMARY

A Collision Center Advisor/Estimator is responsible for properly and effectively estimating a vehicles primary and secondary damage to provide an accurate estimate of repairs.

DUTIES AND RESPONSIBILITIES

The Collision Center Advisor/Estimator is accountable for performing the duties and responsibilities described below. The list however is not necessarily an exhaustive description of the duties and responsibilities associated with the job.

Estimate collision vehicles for repair
Manage repair jobs from start to finish
Work with Technicians to write accurate estimate supplements
Greeting customers upon arrival
Incoming and outgoing telephone calls
Email correspondence
Booking and closing repair orders
Cash-out customers
Writing purchase orders
Matching insurance estimates to our CCC One estimating system
Learn Rome Management computer system
Learn Dealer operating computer system
Perform other duties and responsibilities as needed

EXPECTATIONS

Demonstrates behaviors consistent with the Companys Vision Mission and Values in all interactions with customers co-workers and suppliers
Adhere to Company Policies and Procedures including the dress code and safety standards
Perform duties as workload necessitates
Maintain a positive and respectful attitude
Communicate regularly with supervisor about department issues verbally and/or in written form
Demonstrate flexible and efficient time management and ability to prioritize workload
Consistently report to work on time prepared to perform duties of the position
Strive for harmony and teamwork within the department and between other departments
Communicate verbally and non-verbally clearly concisely and with enthusiasm in all interactions
Listen actively to understand others completely
General housekeeping maintaining a clean and efficient work area free of debris and clutter

REQUIRED COMPETENCIES

Detail-oriented dependable and willing to learn in a fast-paced environment
Automotive related experience is helpful
Ability to multi-task and prioritize workload
High motivation work ethic and enthusiasm
Professional appearance and attitude
Must possess excellent verbal and written communication skills
Some computer knowledge and/or experience
Must be at least 18 years of age and eligible to work in the U.S.
Must be able to pass a drug test
Acceptable driving record and valid NYS drivers license
Estimators license is a plus
Previous automotive service writing and/or mechanic experience beneficial

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stand walk sit
Climb balance stoop kneel crouch
Lift and move up to 75 pounds
Vision requirements include closeness distance peripheral depth perception and the ability to focus
Use physical and manual dexterity

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Moderate noise and vibration
Moderate exposure to fumes (e.g. exhaust fumes and paint)
Moderate dust
Extreme exposure to moving mechanical parts and vehicles
Moderate heat and/or cold
Other hazardous and non-hazardous materials
Use computers and office equipment as part of their daily functions

WORK SCHEDULE

Full-time employees are regularly scheduled for 40 hours within the confines of our operating hours. Part-time employees are regularly scheduled for anything less than 40 hours. Overtime as needed and approved by the manager. All employees are required to take meal breaks in accordance with New York state law.

Dont wait... click or call Human Resources at !

Hoselton Auto Mall is an equal opportunity employer.

Do you enjoy assessing customer needs and have the ability to understandthe difficulty of their situation Thenthis job may be for you!We are looking for aCollision Shop Auto BodyEstimator (experienced or willing to learn)to join the team!Schedule: Full-Time Monday - Friday7:30am to 5pmCompensation: ...