Sales Strategy & Operations Analyst
Sales Strategy & Operations Analyst
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$ 75550 - 90660
1 Vacancy
Job Description
Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet to be programmable and to support agile software development. Fastlys customers include many of the worlds most prominent companies including Vimeo Pinterest The New York Times and GitHub.
Were building a more trustworthy Internet. Come join us.
Posting Open Date:Sep 12th 2025
Anticipated Posting Close Date*: November 30th 2025
*Job posting may close early due to the volume of applicants.
Sales Strategy & Operations Analyst
The Sales Strategy & Operations Analyst will be part of Fastlys Global Sales Operations team providing Tier 1 Sales Operations support. They will partner closely with the Tier 1 Sales Operations lead as well as multiple stakeholders across Field Channel and SE operations Marketing operations Sales Process and Systems lead and IT Business Systems teams.
This role will be an entry-level Sales Operations role and currently reports to the Sr. Director of Sales Strategy & Operations. As we expand the Tier 1 Sales Operations model reporting lines may change.
The perfect candidate for this role is a self-starter curious and willing to learn new things quickly. They will have a basic understanding of Sales as a business function with a minimum of 1 to 2 years experience either in Sales/SDR/BDR roles or supporting Sales teams in high-tech or SaaS based companies. They will have a basic-level knowledge of Salesforce CRM as well as other key sales tools supporting Prospecting Account and Opportunity Management.
They will also have a foundation in analytical and problem solving skills able to compile basic data analysis using Excel or Google Sheets. Finally they will have a sense of urgency in responding to Sales inquiries to deliver a positive Sales support experience.
What Youll Do:
Support the Tier 1 Sales Operations lead in setting the foundation for an optimized Tier 1 support model. They will do this through process documentation managing and responding to sales inquiries within defined SLAs and triaging and escalating to Tier 2 support level teams (Field Channel and SE operations) as needed.
Responsible for managing defined Tier 1 scope related sales inquiries. For any other inquiries they will escalate to the appropriate Tier 2 support teams (Field Channel and SE operations teams).
May assist with new hire onboarding for Salesforce CRM and Sales tools partnering with the Tier 1 Sales Operations Support lead and Sales Enablement teams.
What Were Looking For:
1 years of combined sales SDR or sales operations experience ideally at a high-tech or SaaS based company.
Working knowledge of Salesforce and other sales tools including ZoomInfo Outreach.
Basic reporting skills in Salesforce and other tools as well as basic Excel or Google sheets skills to compile simple business analysis.
Strong communication skills and willingness to learn new things quickly.
Well be super impressed if you have experience in any of these:
Knowledge of other sales tools including 6Sense Clari and dashboards (Looker Tableau or PowerBI)
Work Hours:
This position will require you to be available during core business hours as well as scheduled on-call hours.
Due to the global scope of this role core business hours may extend to EMEA and APJ friendly time-zones for some engagements.
Work Location(s) & Travel Requirements:
This position is based out of our Denver office (hybrid)
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
There is a strong preference for Hybrid near a local office.
This position does not require travel unless specified by your manager.
SF / LA Fair Chance Ordinance Statement
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Salary:
The estimated salary range for this position is $75550.00 to $90660.00.
Starting salary may vary based on permissible non-discriminatory factors such as experience skills qualifications and location.
This role may be eligible to participate in Fastlys equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings
We offer a comprehensive benefits package including medical dental and vision insurance. Family planning mental health support along with Employee Assistance Program Insurance (Life Disability and Accident) a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025 we offer 11 paid local holidays 11 paid company wellness days.
Why Fastly
We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base but we also support a growing number ofopen source projects and of code employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We love distributed teams. Fastlys home-base is in San Francisco but we have multiple offices and employees sprinkled around the globe. As a new hire you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly participate in hands-on learning opportunities and immerse yourself in our culture firsthand.
We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate.Fastly is chock full of passionate people and were not one size fits all. Fastly employs authors pilots skiers parents (of humans and animals) makeup geeks coffee connoisseurs and more. We love employees for who they are and what they are passionate about.
Were always looking for humble sharp and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin family or parental status physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your Recruiter or the Fastly Employee Relations team at or .
Fastly collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy. Please see ourprivacy notice for job applicants.
Required Experience:
IC
Employment Type
Full Time
