Library Specialist MDD
Library Specialist MDD
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Job Description
This is a front-line position assisting patrons in the use of the library and its resources. This includes check-out and check-in of resources from the USFHL circulating and reserve collections room reservations and event support. Responsible in conjunction with other USF Health Libraries staff for processing and delivery of all resource sharing requests received and processedthroughILLiad OCLC Worldshare UBorrow (Alma) or referringquestionsregardinglibraryservices received through the Ask-a-Librarian service telephone and online chat. Will also be trained as a US Passport Application Acceptance Agent and assist with the Shimberg Librarys Passport Application Acceptance Facility.
Responsibilities
Library Services desk operations at the Shimberg Health Sciences Library or the Florida Blue Health Knowledge Exchange. Includes answering the phone and greeting visitors; aiding patrons in their use of library resources and technology; helping to troubleshootonlineaccessproblems;checkingoutandcheckingin circulatingitemsand reservinglibrary spaces. Assists with maintenance and updates to patron lists Access Services procedures and library web pages.
Under the direction of the Manager of Library Operations () assist with all resource sharing interlibrary loan and document delivery requests. Includes confirming patron eligibility determining billing status researching/correcting citations using library database confirming copyright clearance completing some requests and properly routing library databases and catalog. Complex workflow requires significant attention to detail and correspondence with patrons (faculty staff resident/fellow and student) and/or staff at other libraries regarding their requests. Receive/process outgoing and incoming materials and notify patrons of availability.
May respondtopatronquestions/needs received via online chat and Ask-A-Librarian. May refer some questions to other USFHL employees. Responds to or refers to all patron requests for information or assistance on retrieving information. May act as US Passport Application Acceptance Agent.
Primary or backup responsibility for one or more of the following: yearly copyright accounting monitoring overdue/lost notifications or maintaining the course reserve collection.
Other library clerical and operational support duties as needed or requested.
Qualifications
MinimumQualifications:Thispositionrequiresahighschooldiplomaandfouryearsofexperienceinacustomer service environment. Appropriate college coursework may substitute for the required experience.
Preferred Qualifications:Familiarity with integrated library systems used for loaning and returning library materials includingreserveitems(Circulationmodule)andprocessinginterlibrarylendingandborrowingrequestsfrom reciprocal and other collaborative arrangements. The position also requires familiarity with Web browsers (Used to access cloud-based USF systems including the library catalog and similar databases to research citation information) Microsoft Office (Used for email word processing spreadsheets etc.) and ILLiad (a resource sharing management software used to process incoming ILL and document delivery requests). Familiarity with websites and databases like MedlinePlus that cater to the non- medical professional.
Degree Equivalency Clause: Four years of direct experience for a bachelors degree.
Senate Bill 1310- The Florida Senate ( is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelors degree;
(c) Six years of direct experience for a masters degree;
(d) Seven years of direct experience for a professional degree; or
(e) Nine years of direct experience for a doctoral degree
Related work experience may not substitute for any required licensure certification or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
