Clerk III (Medical Records Office)
Clerk III (Medical Records Office)
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Job Description
Application Deadline: 23 September 2025
Date of Issue: 10 September 2025
Vacancy Notification Circular 250919
Rank : Clerk III
Department / Hospital / Cluster : Medical Records Office / Tung Wah Eastern Hospital / Hong Kong East Cluster
Pay : HK$17286 to HK$26908 (HGPS Point 2 to 9) per month including Monthly Allowance
Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.
Key Responsibilities:
1. To provide patient services including patient registration appointment booking operation listing fees collection enquiries and counter services.
2. To handle the request for release of patient information including medical report and data access requests etc.
3. To handle death documentation and support for mortuary related issues.
4. To compile statistics and management reports.
5. To maintain proper filing and record system.
6. Medical records service with respect to record retrieval assembling loan out return and disposal.
7. Manage HA IT systems (including OTMS IPAS OPAS HAMIS CDARS PDARTS MORIS & MRTS).
8. Communicating with both internal and external stakeholders such as wards and clients/patients.
9. To perform other related duties as assigned by supervisors.
10. Required to work shift duties and on duty during Sundays and public holidays.
Entry Requirements:
1. (a)Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B) Chinese Language and Mathematics or equivalent.
OR
(b)5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:
- Level 2 in English Language Chinese Language and Mathematics; and
- Level 2 in New Senior Secondary subjects/ Attained in Applied Learning subjects/ Grade E in Other Language subjects;
or equivalent.
2. Ability to perform typing word processing and/or Chinese word processing.
Preferred Attributes/Exposure:
1.Knowledge of HA IT systems including but not limited to Medical Records Tracing System (MRTS) Out-patient Appointment System (OPAS) and Inpatient Administrative System (IPAS) Operating Theatre Management System (OTMS) CMS etc.
2. Knowledge of common office automation (e.g. E-mail Internet/Intranet etc.) and PC applications (e.g. Word processing Excel Access & PowerPoint).
3. Clerical experience with good knowledge of the functions and operations in one or more of the following areas:
(i) Health informatics and record management.
(ii) Patient services including patient registration enquiries counter services.
4. Good command of written and spoken English and Chinese.
5. Knowledge of other dialects (e.g. Mandarin) in the light of individual job requirement.
6. Good communication and organization skills multi-tasking and able to work independently under pressure.
Remarks:
1. Please refer to Notes to Applicants
2. Serving staff who have completed F.5 / S.5 or equivalent and have 2 years clerical experience within HA may also be considered.
Please submit application online on or before 23 September 2025. Please note that only on-line applications submitted via Hospital Authority Careers Webpage would be processed.
For enquiries please telephone.
Employment Type
Full Time
