Central Services Engineer / NOC Engineer
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Job Location:
Missoula, MT - USA
Hourly Salary:
$ 27 - 27
Posted on:
15-09-2025
Vacancies:
1 Vacancy
Job Summary
Central Services Engineer / NOC Engineer
Position Summary:
First Call seeks a NOC Engineer with expertise in remote monitoring and management of PCs Servers and Network Devices.
The position provides remote proactive maintenance across all our clients. The focus of this role is to minimize reactive service requests to our support team which drives efficiency and enhances the predictability security and performance of our clients environments. This work is primarily accomplished using Remote Monitoring and Management (RMM) tools which deploy remote agents on user endpoints to monitor for problems that can be solved proactively.
Automation scripting large scale problem solving big picture thinking.
Job Status: Full Time
Employee Type: Hourly
Pay: $21-$27/hour DOE
Benefits:
Rich and flexible medical/dental with a Health Savings Account option.
Paid Vacation Sick and Holiday time
Retirement: 401k with 4% match and discretionary profit sharing.
Certification assistance & continuing education benefits
Cell phone reimbursement
Paid parking
Kitchen pool table snacks and coffee
Personal IT purchasing employee discount
Team bonding events
Work-life balanceflexibility
General Work Schedule: 8am-5pm M-F
Travel/License Required: Yes Minimal local travel
Work Schedule: 8am-5pm Monday-Friday
Location: Prefer Missoula but open to having resource work out of offices in Butte Kalispell or Great Falls. Remote Worker option will also be considered for highly qualified candidates.
Position Roles & Responsibilities:
New Customer Onboarding/Remote Tools Deployment
Backup Management
Antivirus Management
Windows Patch Management
3rd Party Application Patch Management
PC and Server Endpoint and Network Device Management
Working with IT Team to improve overall IT results for clients
RESOURCE PROFILE:
Problem solver
Positive attitude
Ability to work under pressure
Attention to detail conscientiousness
Quality assurance
Professional appearance and approach to work
Technical Skills:
Desktop operating system support skills
Intermediate server operating system skills
Intermediate networking skills
Intermediate overall troubleshooting skills
Remote Monitoring and Management Tools such as Kaseya or Labtech
Key Skills
- Feed
- Customer Service
- Apache Tomcat
- ABAP
- Application Development
- Front Office
About Company
First Call Computer Solutions is your technology partner. Explore our offerings, services, and more to find solutions tailored to your needs. Start your journey with us today!
