Field Service Technician IIÂ Â
Field Service Technician IIÂ Â
Posted on :
14-09-2025
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1 Vacancy
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Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is an international technology group with three core businesses: aerospace defense and security. It develops produces and markets engines and equipment for air and space defense electronics and security solutions.
Position: Field Service Technician II
Duration: Full Time
Location: Everett WA 98203
Work Type: Full Time
Job Type: Onsite
Shift: M-F 6A-230P
Job Description:
Occupational Summary (Position Objective & Authorities)
- The Field Service Technician II provides on-site support at the Air Framer for clientAerospace Seats pertaining to interiors manufactured in USA France and Great Britain.
- The team of Field Service Technicians provides assistance to Air Framer / Airline customers during the build of the Aircraft specific to installation issues damaged parts reworking pickups cosmetic defects and any customer relations issues we have.
- Rework areas include: Receiving BFE Factory and Flight line relating to all built Aircraft with client Seats product.
- All rework preformed at the Air Framer must adhere to client Seats drawings specifications and specific rework instructions.
- This position will work under general supervision and reports to the OSS Manager on a daily basis.
- This position handles moderately complex issues and problems and refers more highly complex issues to higher-level technicians.
Essential Functions (Duties and Responsibilities)
- Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft.
- Replace/troubleshoot faulty electronic components and other damaged parts adjusting misaligned panels / trim pieces provide assistance to the Air Framer seat installation team and other miscellaneous tasks given.
- Sustains a high quality level of workmanship at all times.
- Responds promptly to all communication (telephone etc.) with Air Framer personnel and customers.
- Maintain a good rapport with Air Framer personnel and customers.
- Follow client /Air Framer safety guidelines or processes established by the organization at all times.
- Submits accurate part order requests and understands the POA / SOA process at Air Framer / client.
- Responsible for driving company van and other technicians safely around Air Framer/client Facilities.
- Attend client daily standup/tie-in meeting.
- Adhere to Air Framer /client training requirements that relate to Flight line Safety and other course overviews throughout the year.
- Coordinate verbally with QAs Engineers Leads Technicians and other key Air Framer / client personnel on a daily basis.
- Performs other duties as assigned.
Qualification Requirements
Education & Qualification
- High School Diploma or equivalent required. Associates degree in a related technical field preferred.
Work Experience - Technical knowledge
- At least 2 years of Field Service experience related to troubleshooting and repairs required.
Professional Skills
- Natural mechanical ability with hand and power tools
- Basic working knowledge of CMMs Engineering Drawings and other technical documents.
- Basic computer knowledge and have some familiarity with MS office applications.
- Proficient using smart phones / tablets on a daily basis to send emails pictures and other applications.
- Valid drivers license and the ability to obtain a passport.
Behavioral Skills
- Ability to work efficiently under stressful situations.
- Follows instructions and complete jobs in a timely manner.
- Customer service is essential for this job and the employee must have excellent communication skills verbally and handwritten.
- Must have the availability to work various hours after hours and weekend as needed.
- Must have ability to maintain multiple tasks simultaneously including the ability to manage assignments from more than one customer during any given day.
- Willing to travel to other Air Framer FALs in other state and other international client sites on some occasion.
- Must have the ability to generate written communication and to operate required office equipment.
- Ability to read and review written communication.
- Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.
Desirable Aspects
- Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity.
- Demonstrated participation in continuous improvement efforts.
- Clear written and verbal communication.
Travel - International and/or Domestic travel required; Approximately 2-4 weeks per year.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full-time
Key Skills
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