Dear Candidate
Walk-In Interview Floor Executive / Butler F&B
Sir H. N. Reliance Foundation Hospital & Research Centre Mumbai
Full-Time Opportunity Experience: 18 Years Rotational Shifts
Greetings from Sir HN Reliance Foundation Hospital Mumbai H. N. Reliance Foundation Hospital and Research Centre is a 345-bed multi-Speciality tertiary care hospital with following thrust areas: Cardiac Sciences Gastroenterology & Hepatobiliary Sciences Liver Transplant Nephro-Urology Neuro Sciences Oncology Orthopaedics & Spine and Woman & Child Health. The Hospital has a Medical Mall with progressive diagnostic services including Laboratories Radiology & Imaging and Nuclear Medicine.
Interview Date:15th September 2025
Time:3:00 PM Sharp
Venue:Sir H. N. Reliance Foundation Hospital
Gate No. 7 Prarthana Samaj
Raja Ram Mohan Roy Road Girgaon
Mumbai Maharashtra 400004
For Queries or Interview Confirmation:
Contact:Rohini Temkar
Qualification: Hotel Management Graduate
Documents to Carry:
Updated Resume
Last 3 Payslips
Last 2 Experience Letters
Educational Certificates
Job Description:
- Act as the single point of contact for all services required by VIP patients and their relatives.
- Ensure a comfortable and seamless stay through coordination with various hospital departments.
- Gather detailed information on patient preferences such as likes dislikes food habits allergens and traits from previous visits.
- Coordinate with departments for room readiness pantry setup and service alignment.
- Pre-place all VIP amenities in the room before the patients arrival.
- Personally introduce yourself to the patient and their family.
- Familiarize the patient and relatives with the room and available facilities.
- Assist with unpacking and packing of luggage.
- Provide support for any non-clinical needs.
- Reconfirm patient preferences and room temperature for comfort.
- Help schedule and coordinate doctor appointments.
- Support billing and payment processes.
- Coordinate all required hospital services during the patients stay.
- Work with the dietician to align food preferences with clinical dietary needs.
- Coordinate with the kitchen for timely and priority delivery of meals.
- Ensure personalized food service at every meal.
- Confirm food is served at the correct temperature and as per standards.
- Ensure tray setup and service gear are complete.
- Maintain high standards of food hygiene and presentation.
- Coordinate with housekeeping to ensure room cleanliness.
- Liaise with engineering and maintenance for any room-related issues.
- Ensure upkeep of all room facilities to top standards.
- Maintain patient privacy at all times.
- Work with hospital security to ensure safety and restricted access.
- Personally manage all discharge and clearance processes hygienically.
- Ensure accurate billing for all services.
- Raise A&G requests for all non-chargeable items.
- Maintain pantry cleanliness and upkeep.
- Manage inventory of amenities and consumables.
- Update hygiene records regularly.
- Keep the butler log book current.
- Update the preference and allergen board as needed.
- Raise amenity requisitions in a timely manner.
Regards
Team HR