We are looking for a dynamic results-oriented Area Manager to lead Outbound operations (collection packaging and shipping) in our distribution center. This role directly manages 50-100 associates and requires a balance between strategic thinking operational execution and people leadership.
This position will operate in a distribution center environment with exposure to varying temperatures depending on the season and location. Must be available to accommodate flexible layover needs including night shifts and weekend rotations.
Key job responsibilities
Lead develop and manage a team of 50-100 associates across multiple shifts
Drive operational excellence through the management of KPIs including productivity quality and safety metrics
Implement and maintain standardized work processes to ensure consistent performance
Conduct daily shift meetings and communicate business updates to the team
Manage workforce planning and staffing to meet business demands
Lead problem solving initiatives using Lean/Six Sigma methodologies
Ensure compliance with safety protocols and workplace standards
Train and develop first-level associates and supervisors
Collaborate with support teams (HR Safety Training) to drive continuous improvement
Manage performance through data analysis and actionable insights
A day in the life
Labor monitoring and management
Monitor Idle Time (TOT)
Track productivity rates
Manage break times
Address frequency/attendance issues
Monitoring of adherence to processes
Quality audits
Safety hikes
5S compliance checks
Performance management
Real-time coaching
On-site training
Documentation of performance issues
Problem solving
Address equipment issues
Resolve process bottlenecks
Manage inventory discrepancies
- Bachelors degree or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Speak write and read fluently in English
- Employee and performance management experience
- Knowledge of Kaizen and Lean methodology techniques
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