Lead Hand Shelter Worker
Lead Hand Shelter Worker
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$ 25 - 25
1 Vacancy
Job Description
Who We Are
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.
Job Description:
The Lead hand with the assistance of the shelter worker provides a safe and secure environment for guests TENANTS and visitors. as the shift supervisor they are responsible for the efficient and effective operation of the facility during their shift. please see job description for more details
Key Responsibilities:
Human Resource Leadership: acts as the shift supervisor providing leadership and support to other staff. accepts additional responsibilities for decision making completion and correctness of shift duties and guest discipline.
Guest Services: ensures the dignified and respectful treatment of all shelter guests and apartment tenants focusing on equitable provision of goods services and support. ensures ongoing enforcement of policies and behavioral guidelines to support guests to have a successful stay and an organized departure.
Administration and Communications assist SHSM with administrative and financial tasks for the shelter & apartments. serves as the Salvation Army representative to shelter guests apartment tenants and visitors on the telephone electronically and in person. Models and encourages complete and comprehensive utilization of all available and prescribed methods of communication regarding guests tenants and staff.
Health Safety & Environment: Participates in ensuring staff and guests comply with all safety precautions policies and procedures. Takes a leadership role in ensuring excellent stewardship of shelter resources.
Qualifications and Education requirements:
The successful candidate must have as a minimum completed high school. The successful candidate will have experience working with difficult clients along with good computer and communication skills. See below for further requirements.
Education/Certifications:
First Aid
Food Safe
WHIMIS
HIFIS training
NVCI training or accepted equivalent
Experience:
Proven ability in conflict resolution
Proven competency in office 365
Delivering services within a harm reduction model
Required Skills/Knowledge:
Competency in Shelter Worker Duties and responsibilities
Fluent spoken and written English
Good team and interpersonal skills
PREFERRED SKILLS/capabilities:
Mental Health First Aid
Supervisory experience
Successful candidates prior to hiring may be required to provide:
A clear vulnerable sector screening
Completion of all required Health and Safety training
Compensation:
The target hiring range for this position is $25.06 to $25.45 with a maximum of $25.83.Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.
Employment Type
Part-Time
