drjobs L2 Application Administrator العربية

L2 Application Administrator

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1 Vacancy
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Job Location drjobs

Riyadh - Saudi Arabia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description:

  • Provide support for business applications resolving issues escalated by the L1 support team.
  • Monitor application performance and health using relevant monitoring tools.
  • Troubleshoot and resolve incidents bugs and system errors in a timely manner.
  • Perform routine application maintenance tasks (e.g. patching configuration updates service restarts).
  • Collaborate with vendors and infrastructure teams to resolve recurring or high-impact issues.
  • Maintain documentation for application configurations standard operating procedures and support processes.
  • Participate in change management and deployment activities including testing and validation.
  • Support users by answering queries providing workarounds and ensuring minimal disruption.
  • Analyze logs and performance data to proactively identify potential issues.
  • Support disaster recovery and backup operations for applications under management.

Required Skills and Qualifications:

  • Bachelors degree in Computer Science Information Systems or related field.
  • 25 years of experience in application administration or technical support.
  • Proficiency with Windows and/or Linux operating systems.
  • Experience working with databases (SQL Server Oracle PostgreSQL etc.).
  • Familiarity with application servers (e.g. Apache Tomcat WebLogic IIS).
  • Understanding of ITIL processes (incident problem change management).
  • Strong analytical and problem-solving skills.
  • Good communication skills and ability to work in cross-functional teams.

Preferred Qualifications:

  • Experience with monitoring tools (e.g. Dynatrace Splunk Nagios).
  • Knowledge of cloud environments (AWS Azure) and SaaS applications.
  • Experience with ticketing systems like ServiceNow JIRA or BMC Remedy.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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