OnSite Team Lead - Rockford, IL
OnSite Team Lead - Rockford, IL
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Salary Not Disclosed
1 Vacancy
Job Description
The Team Lead OnSite Operations is responsible for managing surgical support services and leading the OnSite team at assigned medical facility. This role ensures equipment readiness supports operating room teams during procedures and drives operational efficiency through leadership collaboration and performance monitoring. The Team Lead serves as the primary point of contact for the account and is accountable for team engagement customer satisfaction and continuous improvement.
What you will do:
Direct daily operations of the onsite team to ensure OR efficiency and high levels of customer satisfaction.
Lead Tier 1 and hospital huddles to align team activities and communicate priorities.
Manage charge sheets and billing processes for the account.
Partner with hospital stakeholders cross-divisional sales teams and internal departments to drive account productivity.
Monitor and apply performance metrics to identify and implement process improvements.
Provide in-service training and product training to clinical staff upon request.
Oversee onboarding and compliance requirements for new hires and team members.
Coordinate program management activities and support continuous improvement initiatives across regional accounts.
What you need:
Required Qualifications
High School Diploma or equivalent
3 years of professional experience (5 years of experience if no degree)
Proficiency in Microsoft Office and basic computer skills.
Demonstrate strong communication organization time management analytical thinking interpersonal interaction and equipment problem-solving skills.
Lift up to 50 lbs occasionally and up to 20 lbs frequently; stands and walks for extended periods.
Near visual acuity (corrected) color vision and manual dexterity.
Ability to observe and correct minute inconsistencies.
Professional appearance and adherence to HIPAA and confidentiality policies.
Preferred Qualifications
Associate or bachelors Degree or equivalent certifications.
Operating Room experience with knowledge of anatomy and surgical procedures.
Stryker product experience.
IAHCSMM CRCST Certification (for Sterile Processing roles) within 6 months of hire.
Experience onboarding new employees and mentoring team members.
Familiarity with Joint Commission requirements and hospital compliance standards.
28.01 - 38.75 USD per hour plus bonus eligible benefits. Individual pay is based on skills experience and other relevant factors.
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.Employment Type
Full-Time
